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Leadership Books

Legacy of Leadership 3d cover

Legacy of Leadership Sequence

Stories and Strategies to Improve Your Leadership by Mike McKenna

The Response Leadership Sequence

The Response Leadership Sequence

Empowering Your Leadership Before, During, & After a Crisis by Mike McKenna

Why e-Learning?

Read why e-learning is such a valuable and high-impact tool to build competence and confidence in a task.  All while being the most cost and time efficient method to on-board or refresh new and existing team members.  A case study is included.

Read the article, "Why e-Learning?" by clicking HERE.

Free Crisis Leadership Case Studies

Insights via Blog Articles

Browse the articles below or go directly to the blog archives, HERE.

“It’ll Work Out” Plus 4 Other Lies People Tell
​Have you worked with or for folks that like to use that saying?  I have too ... and in nearly every[...]
How I failed as a leader … and how you can avoid the same mistake
Once upon a time I failed as a leader...Okay, so it happens regularly, but let's just focus on one of[...]
The 5 Best Questions to Earn the Best Results
Some leaders command, but great leaders communicate. For whatever leadership role you currently hold (remember, everyone is a leader), ask[...]
Best Advice: Simple or Complex?
I occasionally prowl around social media. Somewhere along the line, the advertising overlords discovered my self-employed, entrepreneur status. My web[...]
Words Leaders Use
If leadership was easy, everyone would be doing it, right? But it's not easy ... and clearly, not everyone is[...]
What’s in a Name? Crisis Edition
Johnny Dangerous ... cool name.Cool Hand Luke ... cool name.Henry Herpes ... not so cool name (especially if your real[...]
CASE STUDY: Ego and Dysfunction at Community Event
CASE STUDY:Ego and Dysfunction at Community EventCopyright TEAM-Solutions.US All Rights ReservedThe city manager directs the police department to develop a special[...]
Get Things Done and The Sequence of Response
Little Timmy is missing after the tornado and is reportedly trapped in the collapsed building.  He is likely running out[...]
Why Doth Thee Protest? 4 Steps to Overcome Resistance
Shakespearean reference aside, the question doth does beg answers to the questions: WHY don't team members accept the why and/or[...]
The Future of Training
What's the future of training?  How long will professional instructors be relevant in front of a classroom? One could argue[...]
The 7 Steps You Must Take Before Evacuating a Healthcare Facility
New Orleans, LA (2005) - While searching for survivors and evacuees in the aftermath of Hurricane Katrina, my USAR (Urban[...]
SITREP Your Way to Greater Success
Ever experience this? Question: "Hi, Honey, welcome home. Please tell me about your day?" Reply: "It was fine. The boss[...]
The 4 Parts to a Successful Mission Pre-Plan
How to conduct better missions using the P.O.S.T. Framework:Have you heard this story about “Bill” and his successful project pre-plan?  It goes[...]
When a leader gets pulled in too many directions …
We've all been taxed with choices and opportunities beyond our ability to tackle them all: Holiday party invites, an extra[...]
CASE STUDY: The Origin of L.C.E.S. for Firefighters
CASE STUDY:The Origin of L.C.E.S. for FirefightersCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDArizona, 1990:  Six (6) firefighters died after being overrun in a wilderness[...]
Instruction or Coaching/Mentoring?
Simple definition, okay? Instruction - telling people what to do or how to do it. Learning is mostly pedagogical, which[...]
Smooth like butter is life’s lubricant?
If you opened this link based on the title alone, you either like butter or have time on your hands?[...]
Stop Micromanaging, Start Communicating
'Communicating via micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation.' In the Harvard Business Review[...]
4 Pillars of Instruction; Better Learning & Classroom Mgmt.
To better manage an adult classroom and to improve their educational outcomes, build a foundation using 4 pillars of instruction.Having[...]
How and When to Reward People and Teams … and When NOT to.
... Or should we even reward folks at all?After being bombarded with the 'everyone earns a ribbon' strategy, a little[...]
Building Trust By Doing 1 Simple Thing
Building TrustHaving someone's trust is kind of like having a winning lottery ticket ... either you have it, or you[...]
7 Types of Leaders During a Crisis
In the movies, the heroic leader is often seen charging at the enemy with their saber rattling and a fierce battle cry. Just like[...]
Using Learning Taxonomies to Improve Training Outcomes
As students we know that not all of the training content we receive is of equal quality. As instructors, it's[...]
What Peeing The Bed Can Teach Us About Better Leadership
If you have kids, you've likely gone through the ritual of helping them grow out of peeing the bed. If[...]
Service Above Self
"I believe that rendering of useful service is the common duty of mankind and that only in the purifying fire[...]
Helping those with Functional Needs during a Disaster
 Folks with functional needs have been historically under-served before a disaster strikes (think:  "notice event" like a hurricane versus a[...]
The 2 Evacuation Rules Responders Must Know
Each year, somewhere in our viewing area, we see a similar story play out: "Mass flooding forces mass evacuations""Tornado destroys[...]
CASE STUDY: How Much Does It Cost To Be A Search & Rescue Volunteer?
Ever wonder how much it costs to be a Search & Rescue Volunteer?  Your answer is below.CASE STUDY:Search & Rescue[...]
Where do future leaders come from?
All great leaders have a few things in common. One is that long before they were referred to as "great[...]
Are you in CMS Compliance?
A couple of things I'm pretty sure of: The sun will set in the west. Out of 24 hours in[...]
Stepping On or Stepping Out? Rules for Classroom Etiquette.
When I first started instructing for a living (versus as an occasional sideline), I was eager and intensely interested in[...]
MOOCs or Moors or Moops? What do they have in common?
Do you instruct in-person? Deliver on-line instruction? Host a podcast with a goal to educate your audience? Lots of of[...]
Innovation is for Innovators
We've all heard the rally cry: "Innovation rules!", "Be innovative", "Innovate this/that" and "New and innovative!". It's yet another buzz word,[...]
How to Mark a Building After its Been Searched?
"Rescue 4 on scene and has command ...." An EF3 tornado has ripped through your community and has done wide-spread[...]
Improve Communication … Lessons from Search & Rescue
The problem with communication is the illusion that is has occurred. ~ George Bernard Shaw Ah, communication. The first thing[...]
Questions That Leaders Ask
Imagine spilling your milk (or any other unplanned event). Unpleasant, right?Questions That Leaders AskTo move on, Crisis Leaders seek answers[...]
How to Design and Instruct a Successful Course
In subscriber surveys, I heard from a high percentage of folks the desire to build a better course for instruction.Let's[...]
What Peanuts and Soccer Teach us about Visionary Success
Luiz Felipe Scolari is a legendary soccer player and manager.  Born in the seat of worldwide soccer excellence, Brazil, Scolari[...]
Top Down v. Bottom Up Leadership
A new acquaintance recently asked about my business. I told him that I help response leaders improve, among other things.[...]
Your Ladder is your Legacy – How to Win by Serving Others
The things you do for yourself are gone when you are gone, but the things you do for others remain[...]
Disaster Declarations and Emergency Powers Simplified
Disaster and Emergency Declarations Imagine this ... a global pandemic is impacting the entire country (USA). You see news reports[...]
Hungry for a … Content Sandwich?
  Picture this 2-part quandary: Delivering content to a diverse group of students (new v. experienced) material that is not[...]
Keeping Score: The Personal Toll of Disaster Statistics
A single death is a tragedy; a million deaths is a statistic.~ Joseph StalinInteresting quote from a man who was best[...]
Ever had a Bad Apple in Class?
Raise your hand if this sounds familiar ... I had a guy in class a couple of year's back who said[...]
Requirements for Team Engagement
When seeking great Team Engagement, we've heard it before. "Bring the passion!" "Have a purpose!" We hear the battle cries,[...]
Teaching Tip: Tactics or Strategies?
__CONFIG_leads_shortcode__{"id":"12898"}__CONFIG_leads_shortcode_____TVE_SHORTCODE_RAW__<p>I recently facilitated an exercise for some folks who were enrolled in their organization's leadership development program. The more strategic[...]
4 Answers Response Leaders Know … Before Everyone Else
I frequently ponder the role of leadership during a crisis.Among other things, I've concluded that there are 4 answers that[...]
Hocus Focus – How to Improve Vision and Decrease Risk
"Your focus is your reality." ~Yoda Let's revisit that silly Facebook puzzle where you're tasked to quickly "look at:  1 2 3[...]
How to Improve Engagement during Virtual Meetings
Keeping people engaged in-person certainly has its challenges.  And as more and more meetings are conducted online, the need to[...]
Is it Too Soon to Establish Your Legacy?
How soon is it too soon to start thinking about your legacy? Are you going to wait until you near[...]
How Leaders Quickly & Effectively Improve 2-way Communication
Are you a responder who wants to transform from a good communicator to a great communicator?Great response leaders are defined[...]
CASE STUDY: Retail Chain Evacuates During Hurricane
CASE STUDY:Retail Chain Evacuates During HurricaneBACKGROUNDHurricane Katrina; New Orleans, LA (2005) - Category 3 Hurricane (at landfall) that caused the[...]
Whack-a-Mole in the Classroom for Student Engagement?
Actually, whack-a-mole in reverse.  For, you know, better student engagement. (Had a sheltered childhood and don't know the game? Check[...]
Unfortunately, interoperability is a myth
Interoperability? The concept refers to disparate systems working together, sharing information, etc. Except that it's all a myth. Like the[...]
Beware of the Shiny Toy; Why Your Strategy Stinks
Each morning that I'm in town I spend precious time with my elementary aged son during the daily processional known[...]
Special Treatment and Equal Treatment are Different
Read the news, trade journals, and industry 'insights' and you'll find conclusions that mostly deal with 1st-level consequences and solutions.[...]
Project Failure: Kill it before it kills you
Avoiding Project Failure ... Nothing says success like killing your project before even starting it, right? Let me explain. Picture[...]
How to be Better … Self-Improvement Done Right
Well done is better than well said.~ Benjamin FranklinThe prospect of being better through self-improvement at something is easy to[...]
Simplifying the Complex by “Sifting Folly”
"Sifting Folly"What a glorious phrase, eh?I was reading one of my favorite blogs (FarnamStreetBlog.com) and this phrase really got my[...]
4 “What” Questions that Improve Resilience
Quick.  Can you name a resilient organization?How about the local cleaner that trims its hours because nobody has answered their[...]
Criticize with Care – How to get action instead of acrimony
Ever notice that criticism gets a bad rap, generally speaking? Not the "you're ugly and your mother dresses you funny"[...]
How to get from HERE to THERE?
In 2005, during my USAR team's response to Hurricane Katrina, we were repeatedly tasked - along with thousands of other[...]
The 2 Answers Every Leader Must Know
If you're of my 'vintage' (born in the late 60's) you may remember the catchy Budweiser beer commercial that chanted[...]
CASE STUDY: Leadership Micromanagement
CASE STUDY:Leadership MicromanagementCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDThe Browerville Fire Department has 24 stations so far in service to their growing community.[...]
Build a More Accurate Instructor Resume
I've been on the road a lot this year, gratefully, delivering lots of different courses to lots of different folks.It's[...]
4 Key Ingredients Baked into High-Performing Teams
Building and maintaining a high-performing team (agency, organization, company, etc.) is a fickle thing. Just having a dominant voice, some talented[...]
Simplicity Rules
Saw this recently while researching different leadership 'models'. "The practice of ***** requires one to embrace complexity." Wow. Of course[...]
TEAMS Are What TEAMS Do – When Team Building Goes Awry
Despite our best efforts and intentions, sometimes we make mistakes in our approach as business owners, managers, coaches or parents.[...]
Why I don’t Instruct with PowerPoint … and what I use instead
Confession: I've abandoned the use of Microsoft PowerPoint for presentations.Mostly.Here's the caveat ... some of the courses I deliver are[...]
How to Create and Maintain Institutional Knowledge
Many years ago, an overly ambitious jet-skier that couldn't swim, wasn't wearing a life-jacket, and had been reportedly drinking beer like[...]
The Look of Knowing
One the techniques I've discovered and honed through the years of educating adults I call: "The Look of Knowing" You're[...]
3 Steps to Better Training
Personally I am always ready to learn, although I do not always like being taught.  ~ Winston Churchill Our language[...]
Why Your Definition of Span of Control is Wrong (and How to Fix It)
"No man can command more than 5 distinct bodies in the same theater of war."   Napoleon I (1815) And[...]
Are Leaders Born or Made?
Newsflash: There are no born leaders (or born followers, either, by the way).So, how are leaders made?Sugar, spice, and everything[...]
Starve Fear in 3 Steps
  Fear feeds on a powerful combination of two ingredients: The incident that induces the fear (darkness, fire, snakes, falling,[...]
CASE STUDY: Corporate Office Shelters in Place During Hurricane
  CASE STUDY: Corporate Office Shelters in Place During Hurricane Copyright TEAM-Solutions.US All Rights Reserved BACKGROUND Hurricane Wilma; South Florida (2005)[...]

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