Leadership Insights

Leadership Emails

Receive actionable leadership insights 2x per month free via email.  Unsubscribe at any time.  [If you're already subscribed, nothing will appear below]

Leadership Book

Learn more about my best-selling book, The Response Leadership Sequence, by clicking below.

Why e-Learning?

Read why e-learning is such a valuable and high-impact tool to build competence and confidence in a task.  All while being the most cost and time efficient method to on-board or refresh new and existing team members.  A case study is included.

Read the article, "Why e-Learning?" by clicking HERE.

Insights via Blog Articles

Browse the articles below or go directly to the blog archives, HERE.

MOOCs or Moors or Moops? What do they have in common?
Do you instruct in-person? Deliver on-line instruction? Host a podcast with a goal to educate your audience? Lots of of[...]
How I failed as a leader … and how you can avoid the same mistake
Once upon a time I failed as a leader...Okay, so it happens regularly, but let's just focus on one of[...]
How to Mark a Building After its Been Searched?
"Rescue 4 on scene and has command ...." An EF3 tornado has ripped through your community and has done wide-spread[...]
The 2 Evacuation Rules Responders Must Know
Each year, somewhere in our viewing area, we see a similar story play out: "Mass flooding forces mass evacuations""Tornado destroys[...]
Words Leaders Use
If leadership was easy, everyone would be doing it, right? But it's not easy ... and clearly, not everyone is[...]
Whack-a-Mole in the Classroom for Student Engagement?
Actually, whack-a-mole in reverse.  For, you know, better student engagement. (Had a sheltered childhood and don't know the game? Check[...]
How Leaders Quickly & Effectively Improve 2-way Communication
Are you a responder who wants to transform from a good communicator to a great communicator?Great response leaders are defined[...]
Hocus Focus – How to Improve Vision and Decrease Risk
"Your focus is your reality." ~Yoda Let's revisit that silly Facebook puzzle where you're tasked to quickly "look at:  1 2 3[...]
Why Your Definition of Span of Control is Wrong (and How to Fix It)
"No man can command more than 5 distinct bodies in the same theater of war."   Napoleon I (1815) And[...]
Is it Too Soon to Establish Your Legacy?
How soon is it too soon to start thinking about your legacy? Are you going to wait until you near[...]
Project Failure: Kill it before it kills you
Avoiding Project Failure ... Nothing says success like killing your project before even starting it, right? Let me explain. Picture[...]
Unfortunately, interoperability is a myth
Interoperability? The concept refers to disparate systems working together, sharing information, etc. Except that it's all a myth. Like the[...]
Teaching Tip: Tactics or Strategies?
__CONFIG_leads_shortcode__{"id":"12898"}__CONFIG_leads_shortcode_____TVE_SHORTCODE_RAW__<p>I recently facilitated an exercise for some folks who were enrolled in their organization's leadership development program. The more strategic[...]
Questions That Leaders Ask
Imagine spilling your milk (or any other unplanned event). Unpleasant, right?To move on, Response Leaders seek answers to two separate[...]
How and When to Reward People and Teams … and When NOT to.
... Or should we even reward folks at all?After being bombarded with the 'everyone earns a ribbon' strategy, a little[...]
The Future of Training
What's the future of training?  How long will professional instructors be relevant in front of a classroom? One could argue[...]
Are you in CMS Compliance?
A couple of things I'm pretty sure of: The sun will set in the west. Out of 24 hours in[...]
Keeping Score: The Personal Toll of Disaster Statistics
A single death is a tragedy; a million deaths is a statistic. ~ Joseph Stalin Interesting quote from a man who[...]
When a leader gets pulled in too many directions …
We've all been taxed with choices and opportunities beyond our ability to tackle them all: Holiday party invites, an extra[...]
What Peanuts and Soccer Teach us about Visionary Success
Luiz Felipe Scolari is a legendary soccer player and manager.  Born in the seat of worldwide soccer excellence, Brazil, Scolari[...]
Beware of the Shiny Toy; Why Your Strategy Stinks
Each morning that I'm in town I spend precious time with my elementary aged son during the daily processional known[...]
4 “What” Questions that Improve Resilience
Quick.  Can you name a resilient organization? How about the local cleaners that trims its hours because nobody has answered[...]
The 7 Steps You Must Take Before Evacuating a Healthcare Facility
New Orleans, LA (2005) - While searching for survivors and evacuees in the aftermath of Hurricane Katrina, my USAR (Urban[...]
The 2 Answers Every Leader Must Know
If you're of my 'vintage' (born in the late 60's) you may remember the catchy Budweiser beer commercial that chanted[...]
The Look of Knowing
One the techniques I've discovered and honed through the years of educating adults I call: "The Look of Knowing" You're[...]
Hungry for a … Content Sandwich?
  Picture this 2-part quandary: Delivering content to a diverse group of students (new v. experienced) material that is not[...]
Simplicity Rules
Saw this recently while researching different leadership 'models'. "The practice of ***** requires one to embrace complexity." Wow. Of course[...]
Get Things Done and The Sequence of Response
Little Timmy is missing after the tornado and is reportedly trapped in the collapsed building.  He is likely running out[...]
Your Ladder is your Legacy – How to Win by Serving Others
The things you do for yourself are gone when you are gone, but the things you do for others remain[...]
The 5 Best Questions to Earn the Best Results
Some leaders command, but great leaders communicate.For whatever leadership role you currently hold (remember, everyone is a leader), ask these[...]
How to Design and Instruct a Successful Course
In subscriber surveys, I heard from a high percentage of folks the desire to build a better course for instruction.Let's[...]
How to get from HERE to THERE?
In 2005, during my USAR team's response to Hurricane Katrina, we were repeatedly tasked - along with thousands of other[...]
Simplifying the Complex by “Sifting Folly”
___TVE_SHORTCODE_RAW__<blockquote><p><span style="background-color: initial;"><em><strong>"Sifting Folly"</strong></em></span></p></blockquote><p><span style="background-color: initial;">What a glorious phrase, eh?</span></p><p><span style="background-color: initial;">I was reading one of my favorite blogs (FarnamStreetBlog.com)[...]
Criticize with Care – How to get action instead of acrimony
___TVE_SHORTCODE_RAW__Ever notice that criticism gets a bad rap, generally speaking?Not the "you're ugly and your mother dresses you funny" kind,[...]
Service Above Self
"I believe that rendering of useful service is the common duty of mankind and that only in the purifying fire[...]
The 4 Parts to a Successful Mission Pre-Plan
Have you heard this story about “Bill” and his successful project pre-plan?  It goes like this ... (and keep reading for a[...]
Ever had a Bad Apple in Class?
Raise your hand if this sounds familiar ... I had a guy in class a couple of year's back who said[...]
Build a More Accurate Instructor Resume
I've been on the road a lot this year, gratefully, delivering lots of different courses to lots of different folks.It's[...]
Why I don’t Instruct with PowerPoint … and what I use instead
Invalid shortcode parametersConfession: I've abandoned the use of Microsoft PowerPoint for presentations.Mostly.Here's the caveat ... some of the courses I[...]
Requirements for Team Engagement
When seeking great Team Engagement, we've heard it before. "Bring the passion!" "Have a purpose!" We hear the battle cries,[...]
Innovation is for Innovators
We've all heard the rally cry: "Innovation rules!", "Be innovative", "Innovate this/that" and "New and innovative!". It's yet another buzz word,[...]
How Much Does It Cost To Be A Search & Rescue Volunteer?
Ever wonder how much it costs to be a Search & Rescue Volunteer?  Your answer is below.CASE STUDY:Search & Rescue[...]
Top Down v. Bottom Up Leadership
A new acquaintance recently asked about my business. I told him that I help response leaders improve, among other things.[...]
3 Steps to Better Training
Personally I am always ready to learn, although I do not always like being taught.  ~ Winston Churchill Our language[...]
TEAMS Are What TEAMS Do – When Team Building Goes Awry
Despite our best efforts and intentions, sometimes we make mistakes in our approach as business owners, managers, coaches or parents.[...]
Stepping On or Stepping Out? Rules for Classroom Etiquette.
__CONFIG_leads_shortcode__{"id":"12898"}__CONFIG_leads_shortcode__ ___TVE_SHORTCODE_RAW__When I first started instructing for a living (versus as an occasional sideline), I was eager and intensely interested[...]
7 Types of Leaders During a Crisis
In the movies, the heroic leader is often seen charging at the enemy with their saber rattling and a fierce battle cry.Just like in[...]
Helping those with Functional Needs during a Disaster
  Folks with functional needs have been historically under-served before a disaster strikes (think:  "notice event" like a hurricane versus[...]
4 Answers Response Leaders Know … Before Everyone Else
I frequently ponder the role of leadership during a crisis.Among other things, I've concluded that there are 4 answers that[...]
Where do future leaders come from?
All great leaders have a few things in common. One is that long before they were referred to as "great[...]
4 Pillars of Instruction; Better Learning & Classroom Mgmt.
"If you want to build a ship, don't herd people together to collect wood and don't assign them tasks and[...]
Starve Fear in 3 Steps
  Fear feeds on a powerful combination of two ingredients: The incident that induces the fear (darkness, fire, snakes, falling,[...]
Building Trust By Doing 1 Simple Thing
Having someone's trust is kind of like having a winning lottery ticket ... either you have it, or you don't.Here's[...]
SITREP Your Way to Greater Success
Ever experience this? Question: "Hi, Honey, welcome home. Please tell me about your day?" Reply: "It was fine. The boss[...]
What Peeing The Bed Can Teach Us About Better Leadership
Improve your Leadership Skills!Free, 4-day email course where you'll learn the 4 things that successful leaders know during a crisis[...]
“It’ll Work Out” Plus 4 Other Lies People Tell
"It'll Work Out!" (And other Lies People Tell)Have you worked with or for folks that like to use that saying?  I[...]
Improve Communication … Lessons from Search & Rescue
The problem with communication is the illusion that is has occurred. ~ George Bernard Shaw Ah, communication. The first thing[...]
Stop Micromanaging, Start Communicating
'Communicating via micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation.' In the Harvard Business Review[...]
Who else needs to know?