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Insights via Blog Articles


Browse the articles below or go directly to the blog archives, HERE.

Get Things Done and The Sequence of Response
Little Timmy is missing after the tornado and is reportedly trapped in the collapsed building.  He is likely running out[...]
The 5 Best Questions to Earn the Best Results
Some leaders command, but great leaders communicate. For whatever leadership role you currently hold (remember, everyone is a leader), ask[...]
Project Failure: Kill it before it kills you
Avoiding Project Failure ... Nothing says success like killing your project before even starting it, right? Let me explain. Picture[...]
Hungry for a … Content Sandwich?
  Picture this 2-part quandary: Delivering content to a diverse group of students (new v. experienced) material that is not[...]
Helping those with Functional Needs during a Disaster
 Folks with functional needs have been historically under-served before a disaster strikes (think:  "notice event" like a hurricane versus a[...]
CASE STUDY: Leadership Micromanagement
CASE STUDY:Leadership MicromanagementCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDThe Browerville Fire Department has 24 stations so far in service to their growing community.[...]
Requirements for Team Engagement
When seeking great Team Engagement, we've heard it before. "Bring the passion!" "Have a purpose!" We hear the battle cries,[...]
SITREP Your Way to Greater Success
Ever experience this? Question: "Hi, Honey, welcome home. Please tell me about your day?" Reply: "It was fine. The boss[...]
Why I don’t Instruct with PowerPoint … and what I use instead
Confession: I've abandoned the use of Microsoft PowerPoint for presentations.Mostly.Here's the caveat ... some of the courses I deliver are[...]
Teaching Tip: Tactics or Strategies?
__CONFIG_leads_shortcode__{"id":"12898"}__CONFIG_leads_shortcode_____TVE_SHORTCODE_RAW__<p>I recently facilitated an exercise for some folks who were enrolled in their organization's leadership development program. The more strategic[...]
How and When to Reward People and Teams … and When NOT to.
... Or should we even reward folks at all?After being bombarded with the 'everyone earns a ribbon' strategy, a little[...]
When a leader gets pulled in too many directions …
We've all been taxed with choices and opportunities beyond our ability to tackle them all: Holiday party invites, an extra[...]
Top Down v. Bottom Up Leadership
A new acquaintance recently asked about my business. I told him that I help response leaders improve, among other things.[...]
“It’ll Work Out” Plus 4 Other Lies People Tell
"It'll Work Out!" (And other Lies People Tell)Have you worked with or for folks that like to use that saying?  I[...]
Stepping On or Stepping Out? Rules for Classroom Etiquette.
When I first started instructing for a living (versus as an occasional sideline), I was eager and intensely interested in[...]
Simplicity Rules
Saw this recently while researching different leadership 'models'. "The practice of ***** requires one to embrace complexity." Wow. Of course[...]
7 Types of Leaders During a Crisis
In the movies, the heroic leader is often seen charging at the enemy with their saber rattling and a fierce battle cry.Just like in[...]
How to get from HERE to THERE?
In 2005, during my USAR team's response to Hurricane Katrina, we were repeatedly tasked - along with thousands of other[...]
Is it Too Soon to Establish Your Legacy?
How soon is it too soon to start thinking about your legacy? Are you going to wait until you near[...]
CASE STUDY: Corporate Office Shelters in Place During Hurricane
  CASE STUDY: Corporate Office Shelters in Place During Hurricane Copyright TEAM-Solutions.US All Rights Reserved BACKGROUND Hurricane Wilma; South Florida (2005)[...]
How to Create and Maintain Institutional Knowledge
Many years ago, an overly ambitious jet-skier that couldn't swim, wasn't wearing a life-jacket, and had been reportedly drinking beer like[...]
4 Pillars of Instruction; Better Learning & Classroom Mgmt.
To better manage a classroom and to improve educational outcomes, build on a foundation on the 4 pillars of instruction.Having[...]
CASE STUDY: Retail Chain Evacuates During Hurricane
CASE STUDY:Retail Chain Evacuates During HurricaneBACKGROUNDHurricane Katrina; New Orleans, LA (2005) - Category 3 Hurricane (at landfall) that caused the[...]
Questions That Leaders Ask
Imagine spilling your milk (or any other unplanned event). Unpleasant, right?Questions That Leaders AskTo move on, Crisis Leaders seek answers[...]
The 4 Parts to a Successful Mission Pre-Plan
Have you heard this story about “Bill” and his successful project pre-plan?  It goes like this ... (and keep reading for a[...]
How I failed as a leader … and how you can avoid the same mistake
Once upon a time I failed as a leader...Okay, so it happens regularly, but let's just focus on one of[...]
How to Design and Instruct a Successful Course
In subscriber surveys, I heard from a high percentage of folks the desire to build a better course for instruction.Let's[...]
Innovation is for Innovators
We've all heard the rally cry: "Innovation rules!", "Be innovative", "Innovate this/that" and "New and innovative!". It's yet another buzz word,[...]
Words Leaders Use
If leadership was easy, everyone would be doing it, right? But it's not easy ... and clearly, not everyone is[...]
Are Leaders Born or Made?
Newsflash: There are no born leaders (or born followers, either, by the way).So, how are leaders made?Sugar, spice, and everything[...]
The 2 Answers Every Leader Must Know
If you're of my 'vintage' (born in the late 60's) you may remember the catchy Budweiser beer commercial that chanted[...]
MOOCs or Moors or Moops? What do they have in common?
Do you instruct in-person? Deliver on-line instruction? Host a podcast with a goal to educate your audience? Lots of of[...]
Criticize with Care – How to get action instead of acrimony
Ever notice that criticism gets a bad rap, generally speaking? Not the "you're ugly and your mother dresses you funny"[...]
Building Trust By Doing 1 Simple Thing
Building TrustHaving someone's trust is kind of like having a winning lottery ticket ... either you have it, or you[...]
3 Steps to Better Training
Personally I am always ready to learn, although I do not always like being taught.  ~ Winston Churchill Our language[...]
Service Above Self
"I believe that rendering of useful service is the common duty of mankind and that only in the purifying fire[...]
Build a More Accurate Instructor Resume
I've been on the road a lot this year, gratefully, delivering lots of different courses to lots of different folks.It's[...]
CASE STUDY: The Origin of L.C.E.S. for Firefighters
CASE STUDY:The Origin of L.C.E.S. for FirefightersCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDArizona, 1990:  Six (6) firefighters died after being overrun in a wilderness[...]
Why Your Definition of Span of Control is Wrong (and How to Fix It)
"No man can command more than 5 distinct bodies in the same theater of war."   Napoleon I (1815) And[...]
Where do future leaders come from?
All great leaders have a few things in common. One is that long before they were referred to as "great[...]
Ever had a Bad Apple in Class?
Raise your hand if this sounds familiar ... I had a guy in class a couple of year's back who said[...]
Improve Communication … Lessons from Search & Rescue
The problem with communication is the illusion that is has occurred. ~ George Bernard Shaw Ah, communication. The first thing[...]
Hocus Focus – How to Improve Vision and Decrease Risk
"Your focus is your reality."~YodaLet's revisit that silly Facebook puzzle where you're tasked to quickly "look at:  1 2 3 4 5[...]
How Leaders Quickly & Effectively Improve 2-way Communication
Are you a responder who wants to transform from a good communicator to a great communicator?Great response leaders are defined[...]
Your Ladder is your Legacy – How to Win by Serving Others
The things you do for yourself are gone when you are gone, but the things you do for others remain[...]
TEAMS Are What TEAMS Do – When Team Building Goes Awry
Despite our best efforts and intentions, sometimes we make mistakes in our approach as business owners, managers, coaches or parents.[...]
Simplifying the Complex by “Sifting Folly”
"Sifting Folly"What a glorious phrase, eh?I was reading one of my favorite blogs (FarnamStreetBlog.com) and this phrase really got my[...]
Beware of the Shiny Toy; Why Your Strategy Stinks
Each morning that I'm in town I spend precious time with my elementary aged son during the daily processional known[...]
CASE STUDY: Ego and Dysfunction at Community Event
CASE STUDY:Ego and Dysfunction at Community EventCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDThe city manager directs the police department to develop a special[...]
Unfortunately, interoperability is a myth
Interoperability? The concept refers to disparate systems working together, sharing information, etc. Except that it's all a myth. Like the[...]
What Peanuts and Soccer Teach us about Visionary Success
Luiz Felipe Scolari is a legendary soccer player and manager.  Born in the seat of worldwide soccer excellence, Brazil, Scolari[...]
Keeping Score: The Personal Toll of Disaster Statistics
A single death is a tragedy; a million deaths is a statistic. ~ Joseph Stalin Interesting quote from a man who[...]
The 7 Steps You Must Take Before Evacuating a Healthcare Facility
New Orleans, LA (2005) - While searching for survivors and evacuees in the aftermath of Hurricane Katrina, my USAR (Urban[...]
What Peeing The Bed Can Teach Us About Better Leadership
If you have kids, you've likely gone through the ritual of helping them grow out of peeing the bed. If[...]
Starve Fear in 3 Steps
  Fear feeds on a powerful combination of two ingredients: The incident that induces the fear (darkness, fire, snakes, falling,[...]
The 2 Evacuation Rules Responders Must Know
Each year, somewhere in our viewing area, we see a similar story play out: "Mass flooding forces mass evacuations""Tornado destroys[...]
Are you in CMS Compliance?
A couple of things I'm pretty sure of: The sun will set in the west. Out of 24 hours in[...]
How to be Better … Self-Improvement Done Right
Well done is better than well said.~ Benjamin FranklinThe prospect of being better through self-improvement at something is easy to[...]
Stop Micromanaging, Start Communicating
'Communicating via micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation.' In the Harvard Business Review[...]
CASE STUDY: How Much Does It Cost To Be A Search & Rescue Volunteer?
Ever wonder how much it costs to be a Search & Rescue Volunteer?  Your answer is below.   CASE STUDY:[...]
The Future of Training
What's the future of training?  How long will professional instructors be relevant in front of a classroom? One could argue[...]
How to Mark a Building After its Been Searched?
"Rescue 4 on scene and has command ...." An EF3 tornado has ripped through your community and has done wide-spread[...]
The Look of Knowing
One the techniques I've discovered and honed through the years of educating adults I call: "The Look of Knowing" You're[...]
Whack-a-Mole in the Classroom for Student Engagement?
Actually, whack-a-mole in reverse.  For, you know, better student engagement.(Had a sheltered childhood and don't know the game? Check this[...]
4 “What” Questions that Improve Resilience
Quick.  Can you name a resilient organization? How about the local cleaners that trims its hours because nobody has answered[...]
4 Answers Response Leaders Know … Before Everyone Else
I frequently ponder the role of leadership during a crisis.Among other things, I've concluded that there are 4 answers that[...]
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