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Leadership Books

Legacy of Leadership 3d cover

Legacy of Leadership Sequence

Stories and Strategies to Improve Your Leadership by Mike McKenna

The Response Leadership Sequence

The Response Leadership Sequence

Empowering Your Leadership Before, During, & After a Crisis by Mike McKenna

Why e-Learning?

Read why e-learning is such a valuable and high-impact tool to build competence and confidence in a task.  All while being the most cost and time efficient method to on-board or refresh new and existing team members.  A case study is included.

Read the article, "Why e-Learning?" by clicking HERE.

Free Crisis Leadership Case Studies

Insights via Blog Articles

Browse the articles below or go directly to the blog archives, HERE.

The Look of Knowing
One the techniques I've discovered and honed through the years of educating adults I call: "The Look of Knowing" You're[...]
Build a More Accurate Instructor Resume
I've been on the road a lot this year, gratefully, delivering lots of different courses to lots of different folks.It's[...]
Simplifying the Complex by “Sifting Folly”
"Sifting Folly"What a glorious phrase, eh?I was reading one of my favorite blogs (FarnamStreetBlog.com) and this phrase really got my[...]
Words Leaders Use
If leadership was easy, everyone would be doing it, right? But it's not easy ... and clearly, not everyone is[...]
What Peanuts and Soccer Teach us about Visionary Success
Luiz Felipe Scolari is a legendary soccer player and manager.  Born in the seat of worldwide soccer excellence, Brazil, Scolari[...]
Why Doth Thee Protest? 4 Steps to Overcome Resistance
Shakespearean reference aside, the question doth does beg answers to the questions: WHY don't team members accept the why and/or[...]
Building Trust By Doing 1 Simple Thing
Building TrustHaving someone's trust is kind of like having a winning lottery ticket ... either you have it, or you[...]
Requirements for Team Engagement
When seeking great Team Engagement, we've heard it before. "Bring the passion!" "Have a purpose!" We hear the battle cries,[...]
The 7 Steps You Must Take Before Evacuating a Healthcare Facility
New Orleans, LA (2005) - While searching for survivors and evacuees in the aftermath of Hurricane Katrina, my USAR (Urban[...]
The Future of Training
What's the future of training?  How long will professional instructors be relevant in front of a classroom? One could argue[...]
4 Key Ingredients Baked into High-Performing Teams
Building and maintaining a high-performing team (agency, organization, company, etc.) is a fickle thing. Just having a dominant voice, some talented[...]
Are you in CMS Compliance?
A couple of things I'm pretty sure of:The sun will set in the west.Out of 24 hours in your day,[...]
Is it Too Soon to Establish Your Legacy?
How soon is it too soon to start thinking about your legacy? Are you going to wait until you near[...]
How Leaders Quickly & Effectively Improve 2-way Communication
Are you a responder who wants to transform from a good communicator to a great communicator?Great response leaders are defined[...]
CASE STUDY: Retail Chain Evacuates During Hurricane
CASE STUDY:Retail Chain Evacuates During HurricaneBACKGROUNDHurricane Katrina; New Orleans, LA (2005) - Category 3 Hurricane (at landfall) that caused the[...]
Why Your Definition of Span of Control is Wrong (and How to Fix It)
"No man can command more than 5 distinct bodies in the same theater of war."   Napoleon I (1815) And[...]
Simplicity Rules
Saw this recently while researching different leadership 'models'. "The practice of ***** requires one to embrace complexity." Wow. Of course[...]
What Peeing The Bed Can Teach Us About Better Leadership
If you have kids, you've likely gone through the ritual of helping them grow out of peeing the bed. If[...]
SITREP Your Way to Greater Success
Ever experience this?Question:"Hi, Honey, welcome home. Please tell me about your day?"Reply:"It was fine. The boss was in a grumpy[...]
Pundits, Pontificators and Perspective
So. Many. Experts. Online and in-person it's hard to miss bumping into someone labelled an expert at something. What is[...]
3 Steps to Better Training
Personally I am always ready to learn, although I do not always like being taught. ~ Winston ChurchillOur language is a[...]
Unfortunately, interoperability is a myth
Interoperability? The concept refers to disparate systems working together, sharing information, etc. Except that it's all a myth. Like the[...]
Using Learning Taxonomies to Improve Training Outcomes
As students we know that not all of the training content we receive is of equal quality. As instructors, it's[...]
Smooth like butter is life’s lubricant?
If you opened this link based on the title alone, you either like butter or have time on your hands?[...]
How to Create and Maintain Institutional Knowledge
Many years ago, an overly ambitious jet-skier that couldn't swim, wasn't wearing a life-jacket, and had been reportedly drinking beer like[...]
CASE STUDY: The Origin of L.C.E.S. for Firefighters
CASE STUDY:The Origin of L.C.E.S. for FirefightersCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDArizona, 1990:  Six (6) firefighters died after being overrun in a wilderness[...]
“It’ll Work Out” Plus 4 Other Lies People Tell
​Have you worked with or for folks that like to use that saying?  I have too ... and in nearly every[...]
Leadership and Free Choice
When leading a) ourselves or b) others, many choices lay ahead.For instance, when leading your team into battle against the[...]
Special Treatment and Equal Treatment are Different
Read the news, trade journals, and industry 'insights' and you'll find conclusions that mostly deal with 1st-level consequences and solutions.[...]
How I failed as a leader … and how you can avoid the same mistake
Once upon a time I failed as a leader...Okay, so it happens regularly, but let's just focus on one of[...]
CASE STUDY: How Much Does It Cost To Be A Search & Rescue Volunteer?
Ever wonder how much it costs to be a Search & Rescue Volunteer?  Your answer is below.CASE STUDY:Search & Rescue[...]
Difference between Energy and Power
In mid-February 2021 a winter storm blanketed - in every way possible - the State of Texas.  What made this[...]
3 Steps for Instructors to Improve Student Outcomes
As trainers, we all enjoy the thought of our students gazing into their bright future while pondering the transformative lesson[...]
MOOCs or Moors or Moops? What do they have in common?
Do you instruct in-person? Deliver on-line instruction? Host a podcast with a goal to educate your audience? Lots of of[...]
Improve Communication … Lessons from Search & Rescue
The problem with communication is the illusion that is has occurred. ~ George Bernard Shaw Ah, communication. The first thing[...]
Teaching Tip: Tactics or Strategies?
__CONFIG_leads_shortcode__{"id":"12898"}__CONFIG_leads_shortcode_____TVE_SHORTCODE_RAW__<p>I recently facilitated an exercise for some folks who were enrolled in their organization's leadership development program. The more strategic[...]
Ever had a Bad Apple in Class?
Raise your hand if this sounds familiar ... I had a guy in class a couple of year's back who said[...]
CASE STUDY: Corporate Office Shelters in Place During Hurricane
  CASE STUDY: Corporate Office Shelters in Place During Hurricane Copyright TEAM-Solutions.US All Rights Reserved BACKGROUND Hurricane Wilma; South Florida (2005)[...]
Helping those with Functional Needs during a Disaster
A patient in a wheelchair is helped by attendants as they evacuate from a tsunami-affected hospital at Otsuchi, northeastern Japan[...]
Disaster Declarations and Emergency Powers Simplified
Disaster and Emergency DeclarationsImagine this ... a global pandemic is impacting the entire country (USA).  You see news reports that[...]
Stepping On or Stepping Out? Rules for Classroom Etiquette.
When I first started instructing for a living (versus as an occasional sideline), I was eager and intensely interested in[...]
What’s in a Name? Crisis Edition
Johnny Dangerous ... cool name.Cool Hand Luke ... cool name.Henry Herpes ... not so cool name (especially if your real[...]
Leadership Lessons: Activism and the Workplace
The world we share continues to shift before our eyes.Some shifts are widely seen as positive ...Some shifts are widely[...]
Oh, Just One More Thing
"Oh, by the way ... just one more thing ..."Often, this last minute utterance at the end of a meeting,[...]
The 5 Best Questions to Earn the Best Results
Some leaders command, but great leaders communicate. For whatever leadership role you currently hold (remember, everyone is a leader), ask[...]
Where do future leaders come from?
All great leaders have a few things in common. One is that long before they were referred to as "great[...]
Best Advice: Simple or Complex?
I occasionally prowl around social media. Somewhere along the line, the advertising overlords discovered my self-employed, entrepreneur status. My web[...]
CASE STUDY: Ego and Dysfunction at Community Event
CASE STUDY:Ego and Dysfunction at Community EventCopyright TEAM-Solutions.US All Rights ReservedThe city manager directs the police department to develop a special[...]
How to get from HERE to THERE?
In 2005, during my USAR team's response to Hurricane Katrina, we were repeatedly tasked - along with thousands of other[...]
How to Mark a Building After its Been Searched?
"Rescue 4 on scene and has command ...." An EF3 tornado has ripped through your community and has done wide-spread[...]
Questions That Leaders Ask
Imagine spilling your milk (or any other unplanned event). Unpleasant, right?Questions That Leaders AskTo move on, Crisis Leaders seek answers[...]
How to be Better … Self-Improvement Done Right
Well done is better than well said.~ Benjamin FranklinThe prospect of being better through self-improvement at something is easy to[...]
Hungry for a … Content Sandwich?
  Picture this 2-part quandary: Delivering content to a diverse group of students (new v. experienced) material that is not[...]
When a leader gets pulled in too many directions …
We've all been taxed with choices and opportunities beyond our ability to tackle them all: Holiday party invites, an extra[...]
Whack-a-Mole in the Classroom for Student Engagement?
Actually, whack-a-mole in reverse.  For, you know, better student engagement. (Had a sheltered childhood and don't know the game? Check[...]
Your Ladder is your Legacy – How to Win by Serving Others
The things you do for yourself are gone when you are gone, but the things you do for others remain[...]
Service Above Self
"I believe that rendering of useful service is the common duty of mankind and that only in the purifying fire[...]
Keeping Score: The Personal Toll of Disaster Statistics
A single death is a tragedy; a million deaths is a statistic.~ Joseph StalinInteresting quote from a man who was best[...]
Innovation is for Innovators
We've all heard the rally cry: "Innovation rules!", "Be innovative", "Innovate this/that" and "New and innovative!". It's yet another buzz word,[...]
4 “What” Questions that Improve Resilience
Quick.  Can you name a resilient organization?How about the local cleaner that trims its hours because nobody has answered their[...]
The 2 Answers Every Leader Must Know
If you're of my 'vintage' (born in the late 60's) you may remember the catchy Budweiser beer commercial that chanted[...]
Get Things Done and The Sequence of Response
Little Timmy is missing after the tornado and is reportedly trapped in the collapsed building.  He is likely running out[...]
Top Down v. Bottom Up Leadership
A new acquaintance recently asked about my business. I told him that I help response leaders improve, among other things.[...]
4 Pillars of Instruction; Better Learning & Classroom Mgmt.
To better manage an adult classroom and to improve their educational outcomes, build a foundation using 4 pillars of instruction.Having[...]
Hocus Focus – How to Improve Vision and Decrease Risk
"Your focus is your reality."~YodaLet's revisit that silly Facebook puzzle where you're tasked to quickly "look at:  1 2 3 4 5[...]
Are Leaders Born or Made?
Newsflash: There are no born leaders (or born followers, either, by the way).So, how are leaders made?Sugar, spice, and everything[...]
Instruction or Coaching/Mentoring?
Simple definition, okay?Instruction - telling people what to do or how to do it.Learning is mostly pedagogical, which means that[...]
CASE STUDY: Leadership Micromanagement
CASE STUDY:Leadership MicromanagementCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDThe Browerville Fire Department has 24 stations so far in service to their growing community.[...]
Stop Micromanaging, Start Communicating
'Communicating via micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation.' In the Harvard Business Review[...]
Emerging Leader? Start Here.
Over 30+ years I’ve been fortunate to have gained a broad base of experience in several different industries in both[...]
Starve Fear in 3 Steps
  Fear feeds on a powerful combination of two ingredients: The incident that induces the fear (darkness, fire, snakes, falling,[...]
How and When to Reward People and Teams … and When NOT to.
... Or should we even reward folks at all?After being bombarded with the 'everyone earns a ribbon' strategy, a little[...]
Teach to Learn to Teach
Picture this ...You've need to make some travel plans but your flux capacitor is broken and in need of repair.The[...]
How to Improve Engagement during Virtual Meetings
Keeping people engaged in-person certainly has its challenges.  And as more and more meetings are conducted online, the need to[...]
Why I don’t Instruct with PowerPoint … and what I use instead
Confession: I've abandoned the use of Microsoft PowerPoint for presentations.Mostly.Here's the caveat ... some of the courses I deliver are[...]
Beware of the Shiny Toy; Why Your Strategy Stinks
Each morning that I'm in town I spend precious time with my elementary aged son during the daily processional known[...]
How to Design and Instruct a Successful Course
In subscriber surveys, I heard from a high percentage of folks the desire to build a better course for instruction.Let's[...]
The 4 Parts to a Successful Mission Pre-Plan
How to conduct better missions using the P.O.S.T. Framework:Have you heard this story about “Bill” and his successful project pre-plan?  It goes[...]
Criticize with Care – How to get action instead of acrimony
Ever notice that criticism gets a bad rap, generally speaking? Not the "you're ugly and your mother dresses you funny"[...]
7 Types of Leaders During a Crisis
In the movies, the heroic leader is often seen charging at the enemy with their saber rattling and a fierce battle cry. Just like[...]
TEAMS Are What TEAMS Do – When Team Building Goes Awry
Despite our best efforts and intentions, sometimes we make mistakes in our approach as business owners, managers, coaches or parents.[...]

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