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Insights via Blog Articles


Browse the articles below or go directly to the blog archives, HERE.

Criticize with Care – How to get action instead of acrimony
Ever notice that criticism gets a bad rap, generally speaking? Not the "you're ugly and your mother dresses you funny"[...]
CASE STUDY: How Much Does It Cost To Be A Search & Rescue Volunteer?
Ever wonder how much it costs to be a Search & Rescue Volunteer?  Your answer is below.   CASE STUDY:[...]
Is it Too Soon to Establish Your Legacy?
How soon is it too soon to start thinking about your legacy? Are you going to wait until you near[...]
Get Things Done and The Sequence of Response
Little Timmy is missing after the tornado and is reportedly trapped in the collapsed building.  He is likely running out[...]
How I failed as a leader … and how you can avoid the same mistake
Once upon a time I failed as a leader...Okay, so it happens regularly, but let's just focus on one of[...]
Are Leaders Born or Made?
Newsflash: There are no born leaders (or born followers, either, by the way).So, how are leaders made?Sugar, spice, and everything[...]
Requirements for Team Engagement
When seeking great Team Engagement, we've heard it before. "Bring the passion!" "Have a purpose!" We hear the battle cries,[...]
How to get from HERE to THERE?
In 2005, during my USAR team's response to Hurricane Katrina, we were repeatedly tasked - along with thousands of other[...]
4 “What” Questions that Improve Resilience
Quick.  Can you name a resilient organization? How about the local cleaners that trims its hours because nobody has answered[...]
Teaching Tip: Tactics or Strategies?
__CONFIG_leads_shortcode__{"id":"12898"}__CONFIG_leads_shortcode_____TVE_SHORTCODE_RAW__<p>I recently facilitated an exercise for some folks who were enrolled in their organization's leadership development program. The more strategic[...]
Top Down v. Bottom Up Leadership
A new acquaintance recently asked about my business. I told him that I help response leaders improve, among other things.[...]
What Peeing The Bed Can Teach Us About Better Leadership
If you have kids, you've likely gone through the ritual of helping them grow out of peeing the bed. If[...]
CASE STUDY: Corporate Office Shelters in Place During Hurricane
  CASE STUDY: Corporate Office Shelters in Place During Hurricane Copyright TEAM-Solutions.US All Rights Reserved BACKGROUND Hurricane Wilma; South Florida (2005)[...]
CASE STUDY: Ego and Dysfunction at Community Event
CASE STUDY:Ego and Dysfunction at Community EventCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDThe city manager directs the police department to develop a special[...]
Hungry for a … Content Sandwich?
  Picture this 2-part quandary: Delivering content to a diverse group of students (new v. experienced) material that is not[...]
CASE STUDY: Retail Chain Evacuates During Hurricane
CASE STUDY:Retail Chain Evacuates During HurricaneBACKGROUNDHurricane Katrina; New Orleans, LA (2005) - Category 3 Hurricane (at landfall) that caused the[...]
Stepping On or Stepping Out? Rules for Classroom Etiquette.
When I first started instructing for a living (versus as an occasional sideline), I was eager and intensely interested in[...]
Keeping Score: The Personal Toll of Disaster Statistics
A single death is a tragedy; a million deaths is a statistic. ~ Joseph Stalin Interesting quote from a man who[...]
The 2 Answers Every Leader Must Know
If you're of my 'vintage' (born in the late 60's) you may remember the catchy Budweiser beer commercial that chanted[...]
Hocus Focus – How to Improve Vision and Decrease Risk
"Your focus is your reality."~YodaLet's revisit that silly Facebook puzzle where you're tasked to quickly "look at:  1 2 3 4 5[...]
TEAMS Are What TEAMS Do – When Team Building Goes Awry
Despite our best efforts and intentions, sometimes we make mistakes in our approach as business owners, managers, coaches or parents.[...]
Simplifying the Complex by “Sifting Folly”
"Sifting Folly"What a glorious phrase, eh?I was reading one of my favorite blogs (FarnamStreetBlog.com) and this phrase really got my[...]
“It’ll Work Out” Plus 4 Other Lies People Tell
"It'll Work Out!" (And other Lies People Tell)Have you worked with or for folks that like to use that saying?  I[...]
Your Ladder is your Legacy – How to Win by Serving Others
The things you do for yourself are gone when you are gone, but the things you do for others remain[...]
Project Failure: Kill it before it kills you
Avoiding Project Failure ... Nothing says success like killing your project before even starting it, right? Let me explain. Picture[...]
What Peanuts and Soccer Teach us about Visionary Success
Luiz Felipe Scolari is a legendary soccer player and manager.  Born in the seat of worldwide soccer excellence, Brazil, Scolari[...]
Questions That Leaders Ask
Imagine spilling your milk (or any other unplanned event). Unpleasant, right?Questions That Leaders AskTo move on, Crisis Leaders seek answers[...]
Ever had a Bad Apple in Class?
Raise your hand if this sounds familiar ... I had a guy in class a couple of year's back who said[...]
Innovation is for Innovators
We've all heard the rally cry: "Innovation rules!", "Be innovative", "Innovate this/that" and "New and innovative!". It's yet another buzz word,[...]
4 Answers Response Leaders Know … Before Everyone Else
I frequently ponder the role of leadership during a crisis.Among other things, I've concluded that there are 4 answers that[...]
Improve Communication … Lessons from Search & Rescue
The problem with communication is the illusion that is has occurred. ~ George Bernard Shaw Ah, communication. The first thing[...]
Stop Micromanaging, Start Communicating
'Communicating via micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation.' In the Harvard Business Review[...]
Building Trust By Doing 1 Simple Thing
Building TrustHaving someone's trust is kind of like having a winning lottery ticket ... either you have it, or you[...]
The 2 Evacuation Rules Responders Must Know
Each year, somewhere in our viewing area, we see a similar story play out: "Mass flooding forces mass evacuations""Tornado destroys[...]
Build a More Accurate Instructor Resume
I've been on the road a lot this year, gratefully, delivering lots of different courses to lots of different folks.It's[...]
How Leaders Quickly & Effectively Improve 2-way Communication
Are you a responder who wants to transform from a good communicator to a great communicator?Great response leaders are defined[...]
The Look of Knowing
One the techniques I've discovered and honed through the years of educating adults I call: "The Look of Knowing" You're[...]
How to be Better … Self-Improvement Done Right
Well done is better than well said.~ Benjamin FranklinThe prospect of being better through self-improvement at something is easy to[...]
Starve Fear in 3 Steps
  Fear feeds on a powerful combination of two ingredients: The incident that induces the fear (darkness, fire, snakes, falling,[...]
CASE STUDY: The Origin of L.C.E.S. for Firefighters
CASE STUDY:The Origin of L.C.E.S. for FirefightersCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDArizona, 1990:  Six (6) firefighters died after being overrun in a wilderness[...]
The 7 Steps You Must Take Before Evacuating a Healthcare Facility
New Orleans, LA (2005) - While searching for survivors and evacuees in the aftermath of Hurricane Katrina, my USAR (Urban[...]
Unfortunately, interoperability is a myth
Interoperability? The concept refers to disparate systems working together, sharing information, etc. Except that it's all a myth. Like the[...]
SITREP Your Way to Greater Success
Ever experience this? Question: "Hi, Honey, welcome home. Please tell me about your day?" Reply: "It was fine. The boss[...]
3 Steps to Better Training
Personally I am always ready to learn, although I do not always like being taught.  ~ Winston Churchill Our language[...]
Why I don’t Instruct with PowerPoint … and what I use instead
Confession: I've abandoned the use of Microsoft PowerPoint for presentations.Mostly.Here's the caveat ... some of the courses I deliver are[...]
How to Mark a Building After its Been Searched?
"Rescue 4 on scene and has command ...." An EF3 tornado has ripped through your community and has done wide-spread[...]
MOOCs or Moors or Moops? What do they have in common?
Do you instruct in-person? Deliver on-line instruction? Host a podcast with a goal to educate your audience? Lots of of[...]
Where do future leaders come from?
All great leaders have a few things in common. One is that long before they were referred to as "great[...]
Why Your Definition of Span of Control is Wrong (and How to Fix It)
"No man can command more than 5 distinct bodies in the same theater of war."   Napoleon I (1815) And[...]
Words Leaders Use
If leadership was easy, everyone would be doing it, right? But it's not easy ... and clearly, not everyone is[...]
When a leader gets pulled in too many directions …
We've all been taxed with choices and opportunities beyond our ability to tackle them all: Holiday party invites, an extra[...]
Whack-a-Mole in the Classroom for Student Engagement?
Actually, whack-a-mole in reverse.  For, you know, better student engagement. (Had a sheltered childhood and don't know the game? Check[...]
The Future of Training
What's the future of training?  How long will professional instructors be relevant in front of a classroom? One could argue[...]
Helping those with Functional Needs during a Disaster
 Folks with functional needs have been historically under-served before a disaster strikes (think:  "notice event" like a hurricane versus a[...]
How to Design and Instruct a Successful Course
In subscriber surveys, I heard from a high percentage of folks the desire to build a better course for instruction.Let's[...]
4 Pillars of Instruction; Better Learning & Classroom Mgmt.
To better manage a classroom and to improve educational outcomes, build on a foundation on the 4 pillars of instruction.Having[...]
How and When to Reward People and Teams … and When NOT to.
... Or should we even reward folks at all?After being bombarded with the 'everyone earns a ribbon' strategy, a little[...]
Beware of the Shiny Toy; Why Your Strategy Stinks
Each morning that I'm in town I spend precious time with my elementary aged son during the daily processional known[...]
Service Above Self
"I believe that rendering of useful service is the common duty of mankind and that only in the purifying fire[...]
The 4 Parts to a Successful Mission Pre-Plan
Have you heard this story about “Bill” and his successful project pre-plan?  It goes like this ... (and keep reading for a[...]
The 5 Best Questions to Earn the Best Results
Some leaders command, but great leaders communicate. For whatever leadership role you currently hold (remember, everyone is a leader), ask[...]
CASE STUDY: Leadership Micromanagement
CASE STUDY:Leadership MicromanagementCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDThe Browerville Fire Department has 24 stations so far in service to their growing community.[...]
Simplicity Rules
Saw this recently while researching different leadership 'models'. "The practice of ***** requires one to embrace complexity." Wow. Of course[...]
How to Create and Maintain Institutional Knowledge
Many years ago, an overly ambitious jet-skier that couldn't swim, wasn't wearing a life-jacket, and had been reportedly drinking beer like[...]
7 Types of Leaders During a Crisis
In the movies, the heroic leader is often seen charging at the enemy with their saber rattling and a fierce battle cry.Just like in[...]
Are you in CMS Compliance?
A couple of things I'm pretty sure of: The sun will set in the west. Out of 24 hours in[...]
Who else needs to know?
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