‘Communicating via micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation.’
In the Harvard Business Review article, “Why is Micromanagement so infectious?” the authors describe some reasons why and how micromanaging can spread into an organization’s culture. And reduce our effectiveness at communicating.
One of the reason’s they cite is due to the “lack of a shared understanding”.
Reminds me of this marvel of a briefing:
[watch the video, then I’ll test you on your comprehension afterwards!]
While you, my enlightened reader, shouldn’t need to be told that not having a shared understanding is ‘no bueno’; It IS worth noting that it’s the origin of many, many failed endeavors. Reciprocating dingle-arms notwithstanding…
Communication is hard enough in today’s highly filtered environments, right?
There are plenty of articles on how to communicate better … most merely repeating the problem and offering a list of things to consider.
With such slim pickings of an actual solution, should we really be surprised that communication problems persist?
In search and rescue, when Little Timmy is missing … responders are needed to quickly, effectively and strategically search their assigned areas. If we fail to accurately brief and debrief the specifics of those assignments, Little Timmy is placed at greater risk.
In business, when we need to launch Project X … team members are needed to quickly, effectively and strategically execute on their assigned areas too. If we fail to accurately brief and debrief the specifics of those assignments, Project X is placed at greater risk.
Need to gossip about the latest Docu-Drama? Rock on, you don’t need advanced communication skills for that.
When results matter though, we need simple, proven and effective communication strategies:
Clarity in what you need from others.
Accuracy in what you get back.
Results that everyone can embrace.
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