Hold Harmless / Terms and Conditions / Refund Policy / Privacy

Terms and Conditions / Hold Harmless / Refund Policy / Privacy

TEAM Solutions has done its best to provide useful, comprehensive advice and direction in providing this material. The information is not exhaustive, nor static. It cannot be assumed that all conceivable and acceptable safety measures are contained in this content, or that additional measures may not be required under particular or exceptional conditions or circumstances. User accepts all liability resulting from misuse of this content.


Your digital purchase is provided “As-Is” and no additional features, upgrades or add-ons will be provided unless specifically stated in the product offering.  As is the nature of digital content, all sales are final and no returns or exchanges will be provided. Therefore please take the time to understand what you are purchasing and ask any questions before completing your purchase.  If you have major heartburn about something you purchased, contact us with your concern and proposed solution.

Due to the nature of our physical products we strongly suggest inspection upon receipt.  Shipments are packaged carefully to ensure the integrity of the items. Kindly report any damaged cartons upon receipt.

Physical items may be returned within 7 days of receipt in original packaging and unopened. We will issue a refund upon receipt of returned goods, less a 20% restocking fee and excluding the original delivery charge.  Alternatively, if preferred, we will exchange the item.  The restocking fee may be waived at our discretion.

Goods are your responsibility until it reaches us. Therefore, for your own protection, we recommend that you send the parcel using a delivery service that ensures you for the value of the merchandise. The cost of returning an item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.


The content provided on this Content Management System is owned by TEAM Solutions or their content partners. When a purchase and subsequent download is made from our store, you “the buyer” is merely transferring the digital goods and NOT the ownership rights. Unless specifically stated, digital products are not allowed to be distributed, resold or otherwise modified from its original form. Sizable penalties, legal and otherwise, await Intellectual Property (IP) thieves that seek to misappropriate our digital content.  Yes, we are serious.


All payments to TEAM-Solutions.US must be in US Dollars.


Further, you and your organization are responsible for compliance with all applicable laws and governing regulations. Accordingly, this content should only be used or adopted by you or your organization after first being reviewed and approved by your legal counsel. TEAM Solutions assumes no liability in the preparation and distribution of these documents. By obtaining this content, you acknowledge and accept that the recipient of this content, hereafter called the “organization” shall hold harmless and indemnify TEAM Solutions, its owners, employees, content creators and contractors, past, present and future against all claims, suits, actions, costs, counsel fees, expenses, damages, judgments or decrees, by reason of any person or persons or property being damaged or injured by the organization or any of their employees or volunteers, or in any capacity during the progress of their work or service, whether on-duty or off-duty, whether in-transit or stationary and whether by negligence or otherwise.


This content management system, or website, is built using WordPress and uses a variety of 3rd party plugins to help us deliver our services.  We have made our best effort to use plugins from reputable vendors that respect your privacy and ours.  If your interaction with us involves the licensing of product (fee-based and free), enrolling in a class or commenting on our blog your email will be retained so that licensed content can be updated, custom content can be shared in the form of an occasional newsletter, class enrollment can be verified or for any other legitimate business purpose in our discretion.

IMPORTANT:  Please read our expanded Privacy Policy here.


The organization shall further save and hold harmless TEAM Solutions, McKenna LLC and Mike McKenna for any injury or fatality sustained by said organization or any person or persons acting under the direction or influence of the organization.

This contract shall apply to all material provided to me by TEAM Solutions, McKenna LLC and Mike McKenna from this date until canceled.  Continued use of this site acts as your acceptance to these conditions.

If you, the user, has any heartburn over any of these conditions, please contact me directly at “Mike”, followed by “@” then “team-solutions.us”.

Who else needs to know?