Emergency Operations Centers (EOC)

What's an EOC?

An Emergency Operations Center or EOC is typically a physical or virtual meeting space that is used to support and coordinate planned and unplanned events.

Major EOC activities consist of:

  • Preparing for unplanned events (crises)
  • Planning for special events (conferences, parades, etc.)
  • Maintaining situational awareness
  • Coordinating resources (people and things)
  • Supporting and monitoring the incident/event

During a crisis, the folks managing an incident 'at the ground level' often need support and assistance with coordination. Finding this, fetching that, etc.

This is where Emergency Operations Centers (EOCs) can step in and create a ton of value.  Or not.

Both in the public and the private sectors, EOC's (a/k/a: war rooms, situation rooms, etc.) all have several things in common which help them resolve the incident instead of making it worse.

While you're browsing, be sure to enroll in my online training course, Emergency Operations Center (EOC) Fundamentals.

The online course explains - in quick and simple terms - those key factors that help make an EOC's efforts successful. ​

Completing the course takes less than 1-hour, includes a downloadable certificate and is ideal for those in the public and private sectors.

If any of the below conditions apply to you, I recommend you enroll in the course:

  • You are currently expected to serve in an EOC
  • You expect to someday be tasked with serving in an EOC
  • You work at the operational level (or policy level) and want to know what in the heck the EOC's role is
  • You want to know how best to develop your own EOC model using best practices

A glance at the available lessons:

  1. Introduction to Emergency Operation Centers 
  2. EOC v. ICP v. Policy
  3. Functions of an EOC
  4. Situational Awareness in an EOC
  5. Information Management in an EOC
  6. EOC Documentation
  7. Demobilization & Recovery
  8. Summary – Emergency Operations Center (EOC) Fundamentals

Enrollment in this foundation course is available for groups and individuals and once enrolled, you'll have access for 1 year.

If improving your crisis leader education is important, enroll in EOC Fundamentals or contact me below for advanced training options.

EOC Online Training

Decision-Making for Leaders

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Emergency Operations Center EOC Fundamentals

Emergency Operations Center (EOC) Fundamentals

Managing planned and unplanned events is easier with the proper use of an Emergency Operations Center, or EOC. Enroll to understand these facilities that are used in the public and private sectors.

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Briefing and Debriefing for Better Communication

Achieve the results you require from other people with these simple, proven communication strategies.

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EOC Development Services

Any organization that has a responsibility to manage a crisis should have an Emergency Operations Center, even if it is called something different.

Private sector organizations are particularly vulnerable to an escalating crisis due to not having an organized EOC plan.

Below are some of the services available to assist your private or public sector organization successfully manage unplanned crises and planned events with an established EOC.

  • Concept of Op​erations
  • Design and Setup


Let us help you.  Start the conversation by contacting me below.

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