Click each heading below to read stories about some of the results we've achieved for our clients.
"ICS Translation" | Public School District
A public school district asked us to convert the often bewildering topic of the Incident Command System (ICS) and the National Incident Management System (NIMS) into language that their educator audience would understand. I created a lesson plan that consisted of group discussion and decision-making exercises in a 'crawl-walk-run' pattern. This allowed the participants to slowly warm to the concepts being taught without the cumbersome acronyms and emergency response focused topics. In a half-day session, the participants were able to leave with the clarity and confidence to serve their district in a leadership capacity during a crisis.
They took advantage of a 1/2 Day Customized ICS Translation Facilitated Exercise.
"Disaster Response Leadership" | Hospital District
A hospital district asked us to educate some of their existing staff in their security and engineering departments on how best to respond if a disruption occurred to one of the campus buildings. I created a lesson plan - based on their own policies - that introduced several decision-making scenarios that exercised their role in a disaster. Taking advantage of an empty wing, I also created a walk through of a disaster using multi-media injects that added more realism to the exercise. I also created cheat-sheets for them to provide a quick reminder of some of the responsibilities and reporting requirements during a disaster.
They took advantage of a full day Customized Disaster Leadership Facilitated Exercise.
"Emergency Operations Coordination" | Transit Authority
A strategic partner asked us to assist in training and exercising a large transit authority's leadership team on their roles and responsibilities during a disaster. I created a custom training and exercise lesson plan that validated their current roles but also introduced them to some best practices on unifying with their agency partners to improve their outcomes. They were given a variety of scenarios with related injects that prompted coordination, communication and critical decision-making.
They took advantage of a two (2) day Customized Emergency Operations Center Leadership Facilitated Exercise.
"Organizing in Good & Bad Times" | Youth Sports League
A non-profit youth sports league asked me to help them improve how they organize and execute their annual fundraising tournaments as well as their normal weekend competitions. I worked with their senior leadership on specific outcomes they wanted and then customized a tiered lesson plan for the different levels of staff engagement. I then introduced a scalable system for managing their events, both planned and unplanned. By reducing duplication, improving volunteer engagement and modeling better event leadership, the league exceeded their annual income and growth expectations.
They took advantage of an ongoing training and exercise program.
"Crisis Leadership" | Higher Education
A strategic partner asked us to develop and deliver a series of training and exercise engagements for a growing university system. Their crisis plan needed updating, which I advised on, and then their staff, faculty and students needed to be introduced to, trained and exercised on that revised plan. I created a custom training plan consisting of crisis leadership best practices and a series of interactive and growth-oriented workshops and exercises. The phase completed with a full scale exercise featuring over 80 people and role players. The series of exercises was widely lauded as being effective in promoting cohesion among the participants, clarity in what was expected of them and a new list of improvements for the next phase of training and exercises.
They took advantage of an ongoing training and exercise program.
Crisis Simulation & Exercise Facilitation
Discussion-based table top exercises or full scale exercises and everything in between.
I've facilitated and evaluated hundreds of functional exercises for thousands of participants, so far. Read more about me HERE.
Contact me to discuss how I can improve the outcomes for your group through experienced and effective exercise facilitation.
When done right, facilitation is facilitation. Instruction, exercises, speaking, etc. are all about YOUR outcomes, not mine, so subject matter expertise is not always required.
Nonetheless, in areas where I do have subject matter expertise and experience, the engagement can be more seamless. Such as:
To explore further how these topics can be brought to life in your organization, contact me today.
Sample Agenda / Deliverables
Below is a sample outline for a 4-hour facilitated tabletop exercise (Organizing Before a Crisis):
Sample Agenda - Organizing Before a Crisis
- 1Introduction & Objectives
- 2Planning Assumptions
- 3Roles and Responsibilities
- 4Considerations for a functional-based role in a crisis
- 5Delegation and Redundancy
- 7Competence, not hierarchy or titles
- 8Policy considerations
- 10Scenario injects - facilitated simulation exercise
- 11Facilitated Wrap-up
- 12A final written report with recommendations
Example Delivery Model
Facilitated simulation exercises, workshops, tabletops, etc. tend to fall into one of the below delivery models.
1-hour video conference
4-hour facilitated discussion (tabletop exercise)
8-hour full-scale exercise
Who Is This For?
Some of the industries that I've helped so far:
"Mike McKenna helped us save the (pretend) day from a (simulated) ice and wind storm that could have (hypothetically) been (fake) devastating. Thanks fellas. Unity College is genuinely safer today because of you." (Full-Scale Crisis simulation project with Jonathan Bernstein of Bernstein Crisis Management) - John Zavodny, Chief of Staff, Unity College
"Thought provoking and engaging.”
“Time well spent.”
“Very excellent conversation material"
"Mike earns 5 stars!"
Still have a question? There are no dumb ones so ask away!
Current Event Schedule
The majority of my events are either private engagements or registration is handled by my client, which means there will not be any public registration or visibility.
Any public events where I handle the registration will be listed below.
Free Crisis Leadership Emails
Not ready to commit to an in-person experience? Be sure to enroll in my free 2x monthly leadership emails to stay informed and in-touch. You can unsubscribe at any time.
No sign up form visible? That means you're likely already enrolled, great!
Scenario Injects - Mass Casualty Incident (MCI)
Planning a Mass Casualty Incident (MCI) exercise?
Try these free scenario medical injects to use for your adult or pediatric 'patients':
Also, if you need MCI 'patients' consider these inflatable, re-usable adult and pediatric Mass Casualty Incident mannequins. They don't need feeding and won't require an injury waiver for your exercise! Buy more and save.
Buy Mass Casualty Incident (MCI) Mannequins
Click the image below to select your size and quantity options for your MCI Mannequins: