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Emergency Operations Center (EOC) Fundamentals


In this course you will learn what makes an Emergency Operations Center (EOC) and what role they play in planned events and unplanned crises. 

Participants will learn how these facilities are used in the public and private sectors.


  • Understand the role of an EOC during a crisis

  • Learn what key responsibilities are needed in an EOC

  • Identify the  information management and documentation success factors for those serving in an EOC

  • Enhance teamwork and develop leadership skills used during a crisis