Initial Response

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COURSE NAME:

Initial Response

SUMMARY:

Learn the steps to create a systematic and repeatable process for initial response that's essential for eventual success.

OUTCOMES:

  • Understand and apply the steps to move from reacting to managing an incident.

  • Identify and create clear and achievable outcomes.

  • Enhance teamwork and develop leadership skills used during a crisis

Course Content

Initial Response Introduction
Pillars of Command
Reaction Phase v. Managed Phase
Operational Periods
Other Response Planning Models
S.M.A.R.T. Objectives
Initial Response Summary
Final – Improving the Initial Response
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