When seeking great Team Engagement, we’ve heard it before. “Bring the passion!” “Have a purpose!” We hear the battle cries, yet one of the challenges of leaders I hear the most often is the lack of engagement among their Team. Lack of engagement with your Team – especially Millennials – has a couple of root

Requirements for Team Engagement

‘Communicating via micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation.’ In the Harvard Business Review article, “Why is Micromanagement so infectious?” the authors describe some reasons why and how micromanaging can spread into an organization’s culture.  And reduce our effectiveness at communicating. One of the reason’s they cite is due to

Stop Micromanaging, Start Communicating

A new acquaintance recently asked about my business. I told him that I help response leaders improve, among other things. He, like so many, believe that leadership is reserved for the person at the very top of an organization. A description I don’t agree with, as you likely know by now. Because it was on

Top Down v. Bottom Up Leadership

Actually, whack-a-mole in reverse.  For, you know, better student engagement. (Had a sheltered childhood and don’t know the game? Check this out … and then hurry back)Not everybody wants to talk, but everybody wants to be heard.Instead of suppressing the mild mannered dude in the 3rd row, what can we do to draw them out? Maybe their

Whack-a-Mole in the Classroom for Student Engagement?

The problem with communication is the illusion that is has occurred. ~ George Bernard Shaw Ah, communication. The first thing to fail and the first thing to be blamed for the team’s troubles. Yes, of course, Response Leaders must be good communicators but what does that actually mean? All too often communication training is built

Improve Communication … Lessons from Search & Rescue

Personally I am always ready to learn, although I do not always like being taught. ~ Winston ChurchillOur language is a fragile thang, er I mean thing. In the epitomous 21 Reasons Why the English Language is Hard to Learn we are reminded that it is a small miracle that we can ever convey even the simplest

3 Steps to Better Training

Have you heard the story of Bill and his garage project? It goes something like this:Bill needs to clean his garage so his wife can park her new car inside before the summer heat hits.He decides to donate unused items, store his camping gear, and organize his tools by the end of Memorial Day weekend.He

The 4 Parts to a Successful Mission Pre-Plan

New Orleans, LA (2005) – While searching for survivors and evacuees in the aftermath of Hurricane Katrina, my USAR (Urban Search & Rescue) team and I came upon a healthcare facility during our efforts.  The staff members that remained were slouched over on the front steps, clearly downtrodden.  The water had mostly receded where they

The 7 Steps You Must Take Before Evacuating a Healthcare Facility

“No man can command more than 5 distinct bodies in the same theater of war.”  Napoleon I (1815) And so began our oft-repeated dictate on how many subordinates one supervisor can have.  If you’ve taken a FEMA course on how to manage an emergency response, you’ve heard this chant ad nauseam about span of control:“Span of Control

Why Your Definition of Span of Control is Wrong (and How to Fix It)

“Rescue 4 on scene and has command ….”An EF3 tornado has torn through your community, and you know it’s bad. But you don’t know how bad – or how far the damage goes.That’s the first question every capable responder must answer.How BIG and how BAD is it?If you’ve taken my RECON1 class, you already know

How to Mark a Building After its Been Searched?