Difficult Conversations Lab
Price range: $20.00 through $79.00
That conversation you’ve been avoiding? Practice it first.
The Difficult Conversations Lab gives you an AI practice partner that responds like the actual person you’re dreading – defensive, evasive, emotional – plus a proven 5-step framework so you walk in ready, not panicked.
Available in 7-day Coach Only ($20) or 30-day Full System with Certificate ($79).
Part of the TEAM Solutions Skills Labs series (1 of 4). Learn more here.
You have a hard conversation coming. You know you need to have it. But every time you think about it, you find a reason to wait one more day.
Maybe it’s the colleague who keeps missing deadlines. The boss with unrealistic expectations. The tension with a peer that’s been building for months.
You’ve already tried rehearsing it in your head. Softening it until it had no impact. Avoiding it and hoping it resolves itself.
It doesn’t resolve itself. It festers. And the longer you wait, the heavier it gets.
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The Difficult Conversations Lab is different.
This isn’t a course where you watch videos and hope something sticks. It’s a hands-on lab where you:
Learn a repeatable framework
The 5-Part Conversation Structure (PREPARE → LISTEN → DELIVER → DE-ESCALATE → CLOSE) gives you a roadmap for any difficult conversation – feedback up, down, or sideways.
Practice with an AI Coach
Our AI Practice Coach plays your boss, your peer, or your direct report. It responds like a real person – including getting defensive, deflecting, or pushing back. You get unlimited reps in a safe environment before the real conversation.
Build 7 interconnected skills
Empathy. Active Listening. Emotional Intelligence. Giving Feedback. Receiving Feedback. Self-Regulation. Conflict Resolution. These skills don’t work in isolation – you’ll practice them together, the way they show up in real life.
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Choose Your Access Level
7-Day Access: Coach Only – $20
– Full access to the AI Practice Coach
– 8-question diagnostic to identify your conversation pattern
– 12 workplace scenarios (peer conflict, managing up, managing down, performance reviews)
– Perfect if you have a specific conversation coming and want unlimited practice before you walk in
30-Day Access: Full System – $79
– Everything in 7-Day Access, PLUS:
– Complete 6-lesson training program
– Downloadable job aids (Conversation Planner, Feedback Script Generator, and more) [DOCX & PDF formats]
– Skill-building quizzes
– Certificate of Completion – shareable proof you can handle difficult conversations
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Who This Is For
– Early-career professionals who avoid conflict and want to stop
– First-time managers who need to give feedback but don’t know how
– Anyone with a hard conversation coming up who wants to walk in prepared, not panicked
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The Bottom Line
Difficult conversations are a skills problem, not a personality flaw. The framework is learnable. The practice is available now. Your next hard conversation is coming.
You’ll walk away knowing exactly how to:
– Open a hard conversation without triggering immediate defensiveness
– Deliver clear, specific feedback that people can actually act on
– Stay calm when the other person gets emotional
– Close with commitments that stick
Your next difficult conversation is coming. Be ready.
| Engagement | 7 Days – Coach Only, 30 Days – Full System |
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2 reviews for Difficult Conversations Lab
Only logged in customers who have purchased this product may leave a review.
Ethan M. (verified owner) –
This was a very helpful and informational program, explaining and teaching how to converse in difficult situations and conversations. I liked how in depth it went into explaining the different things needed to get through a tough conversation, I would absolutely recommend this to my peers and colleagues.
Tonya S. (verified owner) –
This was a highly practical program on navigating difficult conversations. The structure was clear and intentional. I especially appreciated the framework outlining the steps of how to make it through challenging conversations. The course material provided concrete strategies for approaching emotional discussions with peers, upper-management, or anyone.
A standout feature of the program was the integrated AI practice tool, which allowed me to actively and realistically apply what I had learned. Difficult Conversations Lab deepened my understanding of how to approach unpleasant and tough conversations. I highly recommend this program to anyone looking to strengthen their communication skills. -Tonya S.