I occasionally prowl around social media.  Somewhere along the line, the advertising overlords discovered my self-employed, entrepreneur status. My web activity has, therefore, earned me a fair share of targeted ads by people with business and marketing solutions for problems I didn’t even know I had. Many of them have the same general theme: ‘follow, them, pay them

Best Advice: Simple or Complex?

As students we know that not all of the training content we receive is of equal quality.As instructors, it’s our job to deliver quality content that meets – or exceeds – our student’s expectations.One way to measure that quality is to classify each training outcome with actions that range from broad and theoretical to specific and applicable.  These

Using Learning Taxonomies to Improve Training Outcomes

Many years ago, an overly ambitious jet-skier that couldn’t swim, wasn’t wearing a life-jacket, and had been reportedly drinking beer like Cooter Brown drowned in a nearby lake. He was last seen flailing about in the water by the hot water run-off from a nearby power plant – creating a quirky and swirling current – so his body could have

How to Create and Maintain Institutional Knowledge

Newsflash: There are no born leaders (or born followers, either, by the way). So, how are leaders made?Sugar, spice, and everything nice?Fire and brimstone?Repeating clever leadership quotes?Ancient Chinese secret?Purposeful education and experience?If you picked 1 – 4, go take a break. If you picked #5, keep reading. Just as the tallest buildings are built with the strongest

Are Leaders Born or Made?

CASE STUDY:Retail Chain Evacuates During Hurricane BACKGROUND Hurricane Katrina; New Orleans, LA (2005) – Category 3 Hurricane (at landfall) that caused the levees to break, flooding the city and forcing mass evacuations.  Over 1800 people lost their lives.At the time of the storm a major office supply chain operated over 50 stores and a major

CASE STUDY: Retail Chain Evacuates During Hurricane

CASE STUDY:Corporate Office Shelters in Place During HurricaneCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND Hurricane Wilma; South Florida (2005) – Category 2-3 Hurricane (at landfall) that caused massive flooding, structural damage and power outages.  Nearly 90 people lost their lives.At the time of the storm a corporate office for a national company operated out of multiple building

CASE STUDY: Corporate Office Shelters in Place During Hurricane

CASE STUDY:Leadership MicromanagementCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND The Browerville Fire Department has 24 stations so far in service to their growing community.  The Browerville Chief has been under pressure by the city manager to maintain and in some cases lower costs to maximize the funds available for the city’s growth initiatives. DECISIONS MADE During the

CASE STUDY: Leadership Micromanagement

CASE STUDY:Ego and Dysfunction at Community EventCopyright TEAM-Solutions.US All Rights Reserved The city manager directs the police department to develop a special event plan, with contingencies, for this fall’s parade and carnival.  The police assemble their planning team consisting of: Two senior police officersTwo junior police officers“Jerry” from the Streets DepartmentThey cobble together a plan based on

CASE STUDY: Ego and Dysfunction at Community Event

CASE STUDY:The Origin of L.C.E.S. for FirefightersCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND Arizona, 1990:  Six (6) firefighters died after being overrun in a wilderness fire attack. RESULTS In the After Action Review (AAR), the reviewers determined that opportunities were missed by the fire ground commanders to prevent many of the contributing factors that led to the responder loss of life.  From

CASE STUDY: The Origin of L.C.E.S. for Firefighters

In the movies, the heroic leader is often seen charging at the enemy with their saber rattling and a fierce battle cry. Just like in real life, right? Uh, no.  Theater aside, success during a crisis requires a leader that can access different strengths at different times. Read on about the different leadership types in a crisis … and consider which ones you

7 Types of Leaders During a Crisis