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Nationally trusted online training since 2011
Built for Response Leadership Teams. Trusted Nationwide.
Now available with full team access, the Response Leadership Essentials Certification Program gives your leaders a consistent foundation, the tools to track progress, and the confidence to lead under pressure - powered by TEAM Solutions’ real-world online training.
What Is the Response Leadership Essentials Certification Program?
A Proven Online Training Track for Crisis & Emergency Leadership
Response Leadership Essentials is a comprehensive online certification track built to prepare your leaders - new and experienced - for the real-world demands of operational leadership, incident management, and crisis response. It’s grounded in FEMA-aligned, ICS-informed principles and built to scale across teams.
Why Teams Choose This Program:
You’ll get immediate access + a downloadable Quick Start Team Onboarding Guide.
Why Choose RLESS for Your Team’s Leadership Curriculum?
Traditional crisis leadership training is often inconsistent, overly theoretical, or tied to one-time events. The RLESS Team Access option delivers self-paced, practical leadership development that aligns with national doctrine and adapts to your team’s schedule.
- Every course supports incident leadership before, during, and after crisis events - using tools your team can apply immediately.
- Group leaders assign courses, monitor completions, and issue certificates - no spreadsheets or paper trails required.
- Courses are accessible 24/7 from any device - ideal for onboarding, upskilling, or just-in-time refresher training.
What’s Included with Response Leadership Essentials - Team Access?
When your team enrolls, every member gets access to the complete Response Leadership Essentials Certification Track - designed to build confidence, coordination, and competence from day one.
Group Leaders get full oversight tools, including dashboards, progress tracking, printable transcripts, and automated certifications.
The online courses included in every Team Access account are below. Click a phase to see assigned courses. Click any course title to preview content.
▼ Phase 1: Mindset Foundation
- Leadership Fundamentals
- The Response Leadership Sequence ™ – Part 1
- Developing a Leader’s Mindset
- Understanding and Using Mental Models
- Strengthening the Leader’s Mindset
- Emotional Intelligence
- Understanding and Improving Self-Esteem
- Receiving and Managing Criticism
- Giving and Receiving Feedback
- Types of Leaders
- 7 Overlooked Instructor Skills
- 4 Insights of the Visionary Crisis Leader
- R.O.C.K.: Developing a Leader’s Mindset
▼ Phase 2: Planning & Readiness
- Readiness to Act and the D.U.F.F.E.L. B.A.G.
- [D] Developing the Plan
- Intelligent Decision-Making and the 4AID Framework
- [U] Unifying the Plan
- The TEAM Solutions Wheel of Engagement™
- Team Engagement
- Volunteer Engagement
- Millennial Engagement
- [F] Forecasting a Crisis
- Job Hazard Analysis (JHA)
- [F] Funding
- [E] Equipping – Group
- [L] Learning
- [B] Boosting via Simulations
- [A] Assessing and Evaluating
- [G] Getting Ready to Act
- R.O.C.K.: Readiness to Act and the D.U.F.F.E.L. B.A.G.
▼ Phase 3: Initial Response
- Improving the Initial Response (Trigger)
- Initial Response
- R.O.C.K.: Developing the Crisis Response Organization
- Developing the Crisis Response Organization
- Crisis Leadership Functions 1
- Emergency Operations Center (EOC) Awareness
- Emergency Operations Center (EOC) Fundamentals
- Creating a Situation Unit
- Crisis Leadership Functions 2
- Resource Tracking
- Planning Tactics for People, Things, and Places
- Resource Ordering Principles
- Resource Management
- Response Sequence Meetings
- Forms Used for Response Planning
- Action Plans
- Resource Types and Kinds
- Event Facility Management
- Communication Essentials
PLUS:
No contracts. Cancel anytime.
Trusted by Leadership Teams Across the Country
TEAM Solutions training is trusted by emergency managers, business continuity planners, risk professionals, response teams, and public safety leaders in every sector.
Sam B.
Finally ... Consistency Across the Team
We finally have a consistent baseline for everyone. It’s been a game changer.
Isaac R.
New Teams Can Ramp Up Fast
As a new team, this has been a huge help to onboard new members virtually and immediately - without overwhelming our training sessions. Our experienced responders learned a lot too.
Heather M.
Tracking is No Longer a Hassle
The online dashboard made tracking certifications painless. Highly recommend.
Since 2011, TEAM Solutions has helped thousands of responders pursue national standards with flexible, field-tested training.
How Team Access Works - Fast & Efficient Setup
Getting started is fast and simple - no paperwork, no delays.
Step 1: Choose Team Size
Select the number of team members you want to enroll (minimum of 5). Group leaders are free and don’t count against your seat total.
Step 2: Checkout and Customize
Add your team name at checkout and complete your order. Group Leaders receive immediate confirmation and a Quick Start Onboarding Guide to help set up your exclusive portal and team access.
Step 3: Add Your Members
Log in, assign your team members, and let them start training. You control the seat access, track completions, and manage everything in one dashboard.
Group Leaders get a step-by-step Quick Start Guide - so team members can be added and begin training within minutes.
Simple Group Pricing That Scales With You
Group Access starts at just $27 per member/month (5-member minimum). Team leaders enroll free and manage your entire roster from a secure portal - making it easy to track progress, assign courses, and certify your team affordably.
Prefer to pay annually? You can now choose a discounted plan for a longer term - ideal for departments managing tight budgets or long-term onboarding needs.
$
27
per user monthly
5-seat minimum
$
197
per user Yearly
5-seat minimum
$
59
per user for 3 Months
5-seat minimum
$
349
per user for 2 Years
5-seat minimum
Team leaders enroll for free and manage your entire roster.
FAQ
Yes, the content follows FEMA-aligned and ICS-informed leadership principles - but focuses on practical application.
No. Only your AHJ (Agency Having Jurisdiction) determines that. This training supports onboarding and refresher needs - bringing members up to the point of in-person field evaluation.
Learn more about TEAM Solutions certifications and standards here.
Yes - for annual plans only. Use the contact form below and include your group’s name, number of members, and we’ll follow up promptly.
Please note: Access is not enabled until payment is received. For monthly and standard annual plans, a valid credit card is required.
Very simple. Group Leaders can add or remove members directly from the Group Management Page.
If you need to exceed your current seat limit, you’ll be redirected to checkout to purchase additional seats.
The course list and phased certification structure is available here.
If you're interested in enrolling your group, but want to browse a few lessons first, contact us via the form at the bottom and include:
- Your group's name
- Group Leader's name and email
They’ll receive email notification once complimentary access is enabled.
Group Leaders receive a step-by-step Quick Start Guide when they enroll - so members can be added and begin training within minutes.
Free 1-Page Guide for Response Leaders
Reduce training chaos.
Track completions without chasing people.
Know who’s really ready.
Get instant access to:
“Top 10 Tactics for Managing Response Leadership Training & Records Like a Pro.” (Free PDF)
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Who's behind this?
TEAM Solutions was founded by Mike McKenna - a nationally recognized responder and leadership instructor with 20+ years in crisis, SAR, and emergency management training.
These courses are based on real-world experience - not theory. You’ll gain access to systems trusted by agencies, departments, and teams nationwide.
Mike McKenna
Ready to Provide Your Team Consistent, Proven Online Onboarding & Refresher Training?
Since 2011, TEAM Solutions has helped thousands of response leaders meet national expectations with flexible, field-tested training.
Set up team access or reach out with a question below.
Still have questions or concerns? Want to see more with a complimentary look inside? Have a special request?
Please get in touch below.