Receiving and Managing Criticism 
Retmex Nomex Rescue Sheet 
Flood Awareness for Law Enforcement & Non-Rescuers – Online Training Course More than 2 decades ago, one of my fave mentors suggested I
Pandemic Exercise – Enhancing Public Health PreparednessBackgroundOn April 12, 2024, a public health agency conducted a pandemic preparedness exercise, simulating an outbreak of a highly infectious respiratory virus. The exercise tested healthcare system resilience,
CASE STUDY:Communication Breakdown in Crisis ResponseCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDThe Westfield Emergency Operations Center (EOC) [named changed for privacy] was activated following a major storm that caused widespread flooding and infrastructure damage. Several city departments,
In today's fast-paced and unpredictable world, leaders must navigate a complex web of risks. From financial instability to natural disasters, the ability to predict and manage these risks is paramount. Enter artificial intelligence (AI),
As a manager, a parent, a coach, etc., all of us at one time or another has faced a version of the following interaction:Them: "I have a problem with ____ (a person, a task, etc.)"As
Being a leader among leaders, we all have a unique opportunity to inspire and motivate those around us.Whether managing a team, serving on a committee, or simply leading by example, our actions and attitude
If you're a leader in an organization with customers who rely on your communication skills to be successful with your product or service, this message is for you:Know who is playing in your ballpark!The
In 1905 an author named O. Henry published a short story called "The Gift of the Magi". Here's the gist of it:Man and woman are in love, but poor.Man's most valuable possession is his pocket watch, but
When I published my 2nd book, The Legacy of Leadership, I was frankly a little surprised to learn how little thought each leader I spoke with put into actually leaving a legacy.What they did
"Oh, by the way ... just one more thing ..."Often, this last minute utterance at the end of a meeting, doctor's visit or other parting-of-ways signals the beginning of authentic communication, not the end.Examples:Boss,