CASE STUDY: AAR of Tornado Response

Tornado Response – Lessons from an Emergency Management AARBackgroundOn May 10, 2024, a category EF-4 tornado tore through Springfield County, leaving widespread destruction, power outages, and displacing over 5,000 residents. Emergency management agencies, first

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CASE STUDY: AAR of Cyber Intrusion

Cyber Intrusion – Responding to a Data Breach in a Financial InstitutionBackgroundOn September 8, 2024, a major financial institution experienced a ransomware attack, affecting 500,000 customer records. The attack originated through a phishing email,

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CASE STUDY: AAR of Pandemic Exercise

Pandemic Exercise – Enhancing Public Health PreparednessBackgroundOn April 12, 2024, a public health agency conducted a pandemic preparedness exercise, simulating an outbreak of a highly infectious respiratory virus. The exercise tested healthcare system resilience,

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CASE STUDY: Communication Breakdown in Crisis Response

CASE STUDY:Communication Breakdown in Crisis ResponseCopyright TEAM-Solutions.US All Rights ReservedBACKGROUNDThe Westfield Emergency Operations Center (EOC) [named changed for privacy] was activated following a major storm that caused widespread flooding and infrastructure damage. Several city departments,

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AI Revolutionizes Risk Management: Foresee & Mitigate Risks with Confidence

In today's fast-paced and unpredictable world, leaders must navigate a complex web of risks. From financial instability to natural disasters, the ability to predict and manage these risks is paramount. Enter artificial intelligence (AI),

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Management vs. Leadership: The Tale of Two Paths

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Leadership Tip: Obstacles v. Problems

As a manager, a parent, a coach, etc., all of us at one time or another has faced a version of the following interaction:Them: "I have a problem with ____ (a person, a task, etc.)"As

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3 Steps to Becoming a Better Leader Among Leaders

Being a leader among leaders, we all have a unique opportunity to inspire and motivate those around us.Whether managing a team, serving on a committee, or simply leading by example, our actions and attitude

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Which Ballpark are you in?

If you're a leader in an organization with customers who rely on your communication skills to be successful with your product or service, this message is for you:Know who is playing in your ballpark!The

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The Gift of Intent and Understanding; Part 1

In 1905 an author named O. Henry published a short story called "The Gift of the Magi".  Here's the gist of it:Man and woman are in love, but poor.Man's most valuable possession is his pocket watch, but

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