Building Trust By Doing 1 Simple Thing

Trust Building

Having someone’s trust is kind of like having a winning lottery ticket … either you have it, or you don’t. Here’s a simple jump start to building trust, especially when you’re new to the team: Win! Yep, find a few simple and quantifiable problems that are currently impacting your team and solve it. Example: Stopping […]

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Words Leaders Use

Leadership

If leadership was easy, everyone would be doing it, right? But it’s not easy … and clearly, not everyone is doing it! Not well, anyway. One of the indicators of a leader is how we talk … which is a direct reflection of how we think. Here are some words and actions associated with Response […]

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The Look of Knowing

The Look of Knowing

One the techniques I’ve discovered and honed through the years of educating adults I call: “The Look of Knowing” You’re no doubt aware of the look even though you may not know it had a name. It goes something like this: Me: “2 + 2 = 4, right?” Student: nods approvingly, with a little light […]

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Unfortunately, interoperability is a myth

FF Communication

Interoperability? The concept refers to disparate systems working together, sharing information, etc. Except that it’s all a myth. Like the Sasquatch, healthy Girl Scout cookies and honest politicians. Pure fiction. There’s even standing government committee’s that have been pursuing this fictional condition for years (and lots of our money spent!)! EXAMPLE: In November 2016 there […]

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How to Improve Responder Safety Margins

Responder Safety

If you’re a responder, you’ve likely been on the receiving end of a fair amount of bludgeoning by Safety briefings, Safety Power Points, Safety reminders, etc. by the double-gloved hand of the Safety Nazi. Of course, we understand the importance of not getting ourselves hurt. In a disaster, it adds another victim to an already sizable […]

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The 2 Answers Every Leader Must Know

Leadership

If you’re of my ‘vintage’ (born in the late 60’s) you may remember the catchy Budweiser beer commercial that chanted “Why Ask Why? Try Bud Dry!” That slogan / ear worm runs through my mind when I think about today’s topic: “WHY”. (Sorry if you thought I was going to riff about beer … perhaps […]

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