Course Summary:
In both planned events and unexpected crises, the Emergency Operations Center (EOC) is the nerve center of coordination, communication, and decision-making. This course provides an awareness level view into how EOCs operate, who they support, and why they’re critical to effective incident management.
What You'll Learn:
✔ The role of EOCs in emergency response, continuity, and recovery
✔ Key functions and responsibilities within an EOC team
✔ Information flow, documentation practices, and situational awareness essentials
✔ How EOCs support field operations while coordinating across agencies
Whether you're new to response or ready to serve behind the scenes, this course introduces you to the basics of serving an EOC environment.
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👉 Need a certificate option? Enroll in the next-level course, EOC Fundamentals, here >
Course Content
EOC v. ICP
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Functions of an EOC
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Information Management Fundamentals
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Summary – EOC Awareness
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