CASE STUDY: Leadership Micromanagement Copyright TEAM-Solutions.US All Rights Reserved BACKGROUND The Browerville Fire Department has 24 stations so far in service to their growing community.   The Browerville Chief has been under pressure by the


CASE STUDY: Ego and Dysfunction at Community Event Copyright TEAM-Solutions.US All Rights Reserved The city manager directs the police department to develop a special event plan, with contingencies, for this fall’s parade and carnival.  


CASE STUDY: The Origin of L.C.E.S. for Firefighters Copyright TEAM-Solutions.US All Rights Reserved BACKGROUND Arizona, 1990:  Six (6) firefighters died after being overrun in a wilderness fire attack. RESULTS In the After Action Review (AAR), the


In the movies, the heroic leader is often seen charging at the enemy with their saber rattling and a fierce battle cry. Just like in real life, right? Uh, no.  Theater aside, success during a crisis requires a


In 2005, during my USAR team's response to Hurricane Katrina, we were repeatedly tasked - along with thousands of other responders - to blanket the submerged city to help those in need. Historically, most


Imagine spilling your milk (or any other unplanned event). Unpleasant, right? Questions That Leaders Ask To move on, Crisis Leaders seek answers to two separate but complementary questions:  WHY (insight) and WHAT (action) WHY did


I recently facilitated an exercise for some folks who were enrolled in their organization’s leadership development program. The more strategic level work I do, the more I notice when there’s a disconnect between what’s


Confession: I've abandoned the use of Microsoft PowerPoint for presentations. Mostly. Here's the caveat ... some of the courses I deliver are for government clients that require a government-approved curriculum, including a government-approved PowerPoint


We've all been taxed with choices and opportunities beyond our ability to tackle them all: Holiday party invites, an extra piece of birthday cake, etc. The easy answer is to decline by saying "I


Ever wonder how much it costs to be a Search & Rescue Volunteer?  Your answer is below. CASE STUDY: Search & Rescue Team Copyright TEAM-Solutions.US All Rights Reserved "Pat" manages an all-volunteer, Search & Rescue