Quick—can you name a resilient organization? How about the local dry cleaner that trims its hours because they can’t find new staff? Nope. How about the plumber that loses approved vendor status because their jobs keep running late due to an unreliable truck constantly breaking down? Definitely not. Or the company that shuts down after the founder dies?

Criticize with CareEver notice that criticism gets a bad rap, generally speaking?   Not the “you’re ugly and your mother dresses you funny” kind, but the constructive kind that portends to improve performance. The problem is that when the criticism isn’t received as constructive, there’s no incentive for the desired improvement to occur. And the whole concept

‘Communicating via micromanagement isn’t a personality flaw; it’s a breakdown in the fundamentals of delegation.’ In the Harvard Business Review article, “Why is Micromanagement so infectious?” the authors describe some reasons why and how micromanaging can spread into an organization’s culture.  And reduce our effectiveness at communicating. One of the reason’s they cite is due to

Have you worked with or for folks that like to use that saying?  I have too … and in nearly every case it means this:  “someone else will actually do the work while I say it’ll work out … and I’ll be proven right, again”. Here’s the truth folks, it NEVER ‘just works out’.  Not ever.   Someone, somewhere