Become a Certified Response Leader
Built by veteran incident managers.
Designed to help you lead with clarity, speed, and confidence under pressure.



“These courses helped me shift from doing the job to leading the response.”
~ Public Safety Supervisor, California
Lead with Purpose. Respond with Confidence in Any Crisis.
The Response Leadership Essentials Certification equips you to lead with clarity, speed, and confidence under pressure. Built by veteran incident managers and grounded in FEMA‑aligned, ICS‑based doctrine, this online program develops the mindset, structure, and skills to coordinate teams, communicate clearly, and make sound decisions before, during, and after an incident. With 60+ self‑paced courses, downloadable tools, and real‑world frameworks, you’ll move from “doing the job” to leading the response - whether you’re stepping into a formal role or bringing order to chaos in your organization.
What You'll Learn Inside the Response Leadership Essentials Certification
What Graduates Say
John D.
Invaluable Training
This program provided exactly what I needed to lead my team in high-pressure scenarios. The content is practical, and the leadership tools are invaluable for anyone stepping into a command role. The simple explanations and usage of ICS alone made the whole program worth it!
Sarah L.
A Game-Changer
The leadership strategies for dynamic incidents shared here are a game-changer. The materials are clear and actionable, helping me make better, more confident decisions under stress and lead my team effectively in crisis situations.
Michael E.
Very Informative.
These are very informative courses.
I'm recommending them as continuing ed to all SAR and CERT members, plus those intending to join the SAR team and those needing a refresher course.
What This Certification Does - and Doesn’t - Do
TEAM Solutions equips you with the essential skills and leadership mindset to manage dynamic incidents and lead with clarity - whether you’re coordinating at the scene or supporting from a command post.
It gives you the structured approach, language, and tools that experienced response leaders use - all grounded in FEMA-aligned doctrine and ICS practices.
Important: The Response Leadership Essentials Certification does not grant legal authority, official ranking, or ICS position qualification. Your leadership impact depends on your team, agency policies, and how you apply what you learn in real-world situations.
What You Get


TEAM Solutions training is built by experienced instructors - including former incident commanders, EOC coordinators, and developers of FEMA-aligned leadership programs. The courses reflect FEMA’s NIMS framework, ICS doctrine, and operational best practices drawn from multi-agency crisis response.
“Built for leaders. Grounded in experience. Consistent with national standards.”
NOTE: Completing these courses does not grant official command status or ICS role qualification. Leadership authority and operational assignments are always determined by your organization, evaluator, or Authority Having Jurisdiction (AHJ).
Choose the Certification Path That Matches Your Leadership Journey
Practical. Strategic. Built for Real-World Leadership.
Start your leadership certification journey for just $27.
From focused modules to full-access certification, choose the path that fits your role, goals, and availability.
Every option includes immediate access to core leadership courses, FEMA-aligned tools, ICS templates, and a certificate you can put to use right away.
Frequently Asked Questions
No ongoing subscription is required to keep the certificates you’ve earned and the downloads you’ve saved. If you enrolled via a monthly option, you can cancel anytime; continued access to new content depends on your chosen plan.
Yes. Courses are built on FEMA’s NIMS framework and ICS doctrine, reflecting multi‑agency operational best practices used by incident leaders, EOC staff, and continuity teams.
Your previous completions count toward the track. You won’t need to repeat finished courses, and you’ll still be able to access refreshed versions as available.
You’re Closer to Confident Leadership Than You Think
The hardest part of leading under pressure is knowing how to prepare. With this certification, the path is laid out - grounded in real-world experience and designed for leaders like you.
Step up with clarity and earn the trust your team deserves.

See What is Included
Browse the 4-phase progression below. Each course builds your capabilities and confidence for real-world operations. Click the title to reveal courses.
▼ Phase 1: Mindset Foundation
- Leadership Fundamentals
- The Response Leadership Sequence ™ – Part 1
- Developing a Leader’s Mindset
- Understanding and Using Mental Models
- Strengthening the Leader’s Mindset
- Emotional Intelligence
- Understanding and Improving Self-Esteem
- Receiving and Managing Criticism
- Giving and Receiving Feedback
- Types of Leaders
- 7 Overlooked Instructor Skills
- 4 Insights of the Visionary Crisis Leader
- R.O.C.K.: Developing a Leader’s Mindset
▼ Phase 2: Planning & Readiness
- Readiness to Act and the D.U.F.F.E.L. B.A.G.
- [D] Developing the Plan
- Intelligent Decision-Making and the 4AID Framework
- [U] Unifying the Plan
- The TEAM Solutions Wheel of Engagement™
- Team Engagement
- Volunteer Engagement
- Millennial Engagement
- [F] Forecasting a Crisis
- Job Hazard Analysis (JHA)
- [F] Funding
- [E] Equipping – Group
- [L] Learning
- [B] Boosting via Simulations
- [A] Assessing and Evaluating
- [G] Getting Ready to Act
- R.O.C.K.: Readiness to Act and the D.U.F.F.E.L. B.A.G.
▼ Phase 3: Initial Response
- Coordinated Response: Operational Frameworks for Response Leadership
- Improving the Initial Response (Trigger)
- Initial Response
- R.O.C.K.: Developing the Crisis Response Organization
- Developing the Crisis Response Organization
- Crisis Leadership Functions 1
- Emergency Operations Center (EOC) Awareness
- Emergency Operations Center (EOC) Fundamentals
- Creating a Situation Unit
- Crisis Leadership Functions 2
- Resource Tracking
- Planning Tactics for People, Things, and Places
- Resource Ordering Principles
- Resource Management
- Response Sequence Meetings
- Forms Used for Response Planning
- Action Plans
- Resource Types and Kinds
- Event Facility Management
- Communication Essentials
NOTE:
- Toolkits obtained from the store can be accessed HERE.
- Members: Login to see your discounts.
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Toolkit [BUNDLE]: Communication Skills
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Toolkit: Briefing and Debriefing for Better Results
$20.00 Add to cart -
Toolkit: Communication Essentials
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Toolkit: Emotional Intelligence
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Toolkit: Job Hazard Analysis (JHA)
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Toolkit: Giving and Receiving Feedback
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Toolkit: Receiving and Managing Criticism
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Toolkit: Understanding and Improving Self-Esteem
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NOTE:
- Downloads obtained from the store can be accessed here.
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Response Leadership Digital Essentials
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ICS Planning & Operations Digital Essentials
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Quick Start Guide to Crisis Response Leadership
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So That Others May Serve – Audio Deep Dive
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SAR Navigation & Reference Pack
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SAR Digital Essentials Mega Pack
Price range: $5.00 through $10.00 View products -
SAR Pocket Card Pack
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SAR Disaster Support & Planning Pack
$10.00 Add to cart
NOTE:
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FEMA Structural Hazard Assessment Sticker
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BABY MOVER®
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Skedco Kiddie Litter Insert with HMH Sked
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BOOKS by Mike McKenna
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So That Others May Serve – Audio Deep Dive
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So That Others May Serve by Mike McKenna
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Book Bundle by Mike McKenna
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Crisis Recovery Planning book by Mike McKenna
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Legacy of Leadership book Vol 1 by Mike McKenna
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The Response Leadership Sequence book by Mike McKenna
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ARTICLES
Intro:Unplanned events expose leaders to response leadership challenges that textbooks don’t prepare you for. Whether you’re running a ...
You’ve seen the teams. You’ve watched the dogs work. And maybe you’ve even wondered if your dog - ...
“I tried and tried, but failed to bring him back to life. It was clear he was gone. ...
Lost Little Timmy Deserves Our Best: Why SAR Training and Certification Matter More Than EverWhen someone goes missing, ...
Tornado Response – Lessons from an Emergency Management AARBackgroundOn May 10, 2024, a category EF-4 tornado tore through ...
Cyber Intrusion – Responding to a Data Breach in a Financial InstitutionBackgroundOn September 8, 2024, a major financial ...