Become a Certified Response Leader
Built by veteran incident managers.
Designed to help you lead with clarity, speed, and confidence under pressure.



“These courses helped me shift from doing the job to leading the response.”
~ Public Safety Supervisor, California
Lead with Purpose. Respond with Confidence in Any Crisis.
The Response Leadership Essentials Certification equips you to lead with clarity, speed, and confidence under pressure. Built by veteran incident managers and grounded in FEMA‑aligned, ICS‑based doctrine, this online program develops the mindset, structure, and skills to coordinate teams, communicate clearly, and make sound decisions before, during, and after an incident. With 60+ self‑paced courses, downloadable tools, and real‑world frameworks, you’ll move from “doing the job” to leading the response - whether you’re stepping into a formal role or bringing order to chaos in your organization.
What You'll Learn Inside the Response Leadership Essentials Certification
What Graduates Say
John D.
Invaluable Training
This program provided exactly what I needed to lead my team in high-pressure scenarios. The content is practical, and the leadership tools are invaluable for anyone stepping into a command role. The simple explanations and usage of ICS alone made the whole program worth it!
Sarah L.
A Game-Changer
The leadership strategies for dynamic incidents shared here are a game-changer. The materials are clear and actionable, helping me make better, more confident decisions under stress and lead my team effectively in crisis situations.
Michael E.
Very Informative.
These are very informative courses.
I'm recommending them as continuing ed to all SAR and CERT members, plus those intending to join the SAR team and those needing a refresher course.
What This Certification Does - and Doesn’t - Do
TEAM Solutions equips you with the essential skills and leadership mindset to manage dynamic incidents and lead with clarity - whether you’re coordinating at the scene or supporting from a command post.
It gives you the structured approach, language, and tools that experienced response leaders use - all grounded in FEMA-aligned doctrine and ICS practices.
Important: The Response Leadership Essentials Certification does not grant legal authority, official ranking, or ICS position qualification. Your leadership impact depends on your team, agency policies, and how you apply what you learn in real-world situations.
What You Get


TEAM Solutions training is built by experienced instructors - including former incident commanders, EOC coordinators, and developers of FEMA-aligned leadership programs. The courses reflect FEMA’s NIMS framework, ICS doctrine, and operational best practices drawn from multi-agency crisis response.
“Built for leaders. Grounded in experience. Consistent with national standards.”
NOTE: Completing these courses does not grant official command status or ICS role qualification. Leadership authority and operational assignments are always determined by your organization, evaluator, or Authority Having Jurisdiction (AHJ).
Choose the Certification Path That Matches Your Leadership Journey
Practical. Strategic. Built for Real-World Leadership.
Start your leadership certification journey for just $27.
From focused modules to full-access certification, choose the path that fits your role, goals, and availability.
Every option includes immediate access to core leadership courses, FEMA-aligned tools, ICS templates, and a certificate you can put to use right away.
Frequently Asked Questions
No ongoing subscription is required to keep the certificates you’ve earned and the downloads you’ve saved. If you enrolled via a monthly option, you can cancel anytime; continued access to new content depends on your chosen plan.
Yes. Courses are built on FEMA’s NIMS framework and ICS doctrine, reflecting multi‑agency operational best practices used by incident leaders, EOC staff, and continuity teams.
Your previous completions count toward the track. You won’t need to repeat finished courses, and you’ll still be able to access refreshed versions as available.
You’re Closer to Confident Leadership Than You Think
The hardest part of leading under pressure is knowing how to prepare. With this certification, the path is laid out - grounded in real-world experience and designed for leaders like you.
Step up with clarity and earn the trust your team deserves.

See What is Included
Browse the 4-phase progression below. Each course builds your capabilities and confidence for real-world operations. Click the title to reveal courses.
▼ Phase 1: Mindset Foundation
- Leadership Fundamentals
- The Response Leadership Sequence ™ – Part 1
- Developing a Leader’s Mindset
- Understanding and Using Mental Models
- Strengthening the Leader’s Mindset
- Emotional Intelligence
- Understanding and Improving Self-Esteem
- Receiving and Managing Criticism
- Giving and Receiving Feedback
- Types of Leaders
- 7 Overlooked Instructor Skills
- 4 Insights of the Visionary Crisis Leader
- R.O.C.K.: Developing a Leader’s Mindset
▼ Phase 2: Planning & Readiness
- Readiness to Act and the D.U.F.F.E.L. B.A.G.
- [D] Developing the Plan
- Intelligent Decision-Making and the 4AID Framework
- [U] Unifying the Plan
- The TEAM Solutions Wheel of Engagement™
- Team Engagement
- Volunteer Engagement
- Millennial Engagement
- [F] Forecasting a Crisis
- Job Hazard Analysis (JHA)
- [F] Funding
- [E] Equipping – Group
- [L] Learning
- [B] Boosting via Simulations
- [A] Assessing and Evaluating
- [G] Getting Ready to Act
- R.O.C.K.: Readiness to Act and the D.U.F.F.E.L. B.A.G.
▼ Phase 3: Initial Response
- Coordinated Response: Operational Frameworks for Response Leadership
- Improving the Initial Response (Trigger)
- Initial Response
- R.O.C.K.: Developing the Crisis Response Organization
- Developing the Crisis Response Organization
- Crisis Leadership Functions 1
- Emergency Operations Center (EOC) Awareness
- Emergency Operations Center (EOC) Fundamentals
- Creating a Situation Unit
- Crisis Leadership Functions 2
- Resource Tracking
- Planning Tactics for People, Things, and Places
- Resource Ordering Principles
- Resource Management
- Response Sequence Meetings
- Forms Used for Response Planning
- Action Plans
- Resource Types and Kinds
- Event Facility Management
- Communication Essentials
NOTE:
- Toolkits obtained from the store can be accessed HERE.
- Members: Login to see your discounts.
Showing all 8 resultsSorted by latest
-

Toolkit [BUNDLE]: Communication Skills
$100.00 Add to cart -

Toolkit: Briefing and Debriefing for Better Results
$20.00 Add to cart -

Toolkit: Communication Essentials
$20.00 Add to cart -

Toolkit: Emotional Intelligence
$20.00 Add to cart -

Toolkit: Job Hazard Analysis (JHA)
$20.00 Add to cart -

Toolkit: Giving and Receiving Feedback
$20.00 Add to cart -

Toolkit: Receiving and Managing Criticism
$20.00 Add to cart -

Toolkit: Understanding and Improving Self-Esteem
$20.00 Add to cart
NOTE:
- Downloads obtained from the store can be accessed here.
- Members: Login to see your discounts.
Showing 1–8 of 14 resultsSorted by latest
-

Executive Brief: AI vs. Decision Assistant™
$0.00 Add to cart -

How to Defend Your Decision™ – A Quick Reference Guide for High-Stakes Decision Makers
$0.00 Add to cart -

Response Leadership Starter Pack
$29.00 Add to cart -

Response Leadership Digital Essentials
$25.00 Add to cart -

ICS Planning & Operations Digital Essentials
$15.00 Add to cart -

Quick Start Guide to Crisis Response Leadership
$0.00 Add to cart -

So That Others May Serve – Audio Deep Dive
$10.00 Add to cart -

SAR Navigation & Reference Pack
$10.00 Add to cart
NOTE:
- All Products can be browsed here.
- Members: Login to see your discount.
Showing 1–8 of 41 resultsSorted by latest
-

BABY MOVER®
$435.00 Add to cart -

S-CAPEPLUS Premium Evacuation Mattress
$1,124.00 Add to cart -

FEMA Search Assessment Marking Sticker
Price range: $649.00 through $6,239.00 Select options This product has multiple variants. The options may be chosen on the product page -

Skedco Kiddie Litter Insert with HMH Sked
$799.00 Add to cart -

Buscot Babe Infant Evacuation Device
$322.92 Add to cart -

MEGAMover Transport Unit (case)
$403.92 Add to cart -

TEAM Solutions Flood Search Sticker ©
$299.00 Select options This product has multiple variants. The options may be chosen on the product page -

Ski Slide Pad
$1,035.50 Add to cart
NOTE:
- Members: Login to see your discounts.
BOOKS by Mike McKenna
Showing all 6 resultsSorted by latest
-

So That Others May Serve – Audio Deep Dive
$10.00 Add to cart -

So That Others May Serve by Mike McKenna
Price range: $20.00 through $25.00 Select options This product has multiple variants. The options may be chosen on the product page -

Book Bundle by Mike McKenna
$60.00 Add to cart -

Crisis Recovery Planning book by Mike McKenna
$10.00 Add to cart -

Legacy of Leadership book Vol 1 by Mike McKenna
$20.00 Add to cart -

The Response Leadership Sequence book by Mike McKenna
$20.00 Add to cart
ARTICLES
... And Other Things the Gurus Won't Tell YouTerms that rub a raw spot:"Irregardless""Outside the box"Labels (Millennial, Gen ...
How Collaboration Bias Is Quietly Killing Your Team's Best DecisionsThe meeting was supposed to produce a decision. I ...
More than 2 decades ago, one of my fave mentors suggested I start using Evernote as my "second ...
A field guide for CEOs who actually sign the checksYou're being sold AI like it's oxygen. Every vendor, ...
Andrew Chen recently published a piece on unconventional business metrics that caught my attention. Among his examples - ...
Every founder eventually reaches the same quiet realization:"I'm working harder than ever, and the company is still resisting ...

