Tornado Response – Lessons from an Emergency Management AARBackgroundOn May 10, 2024, a category EF-4 tornado tore through Springfield County, leaving widespread destruction, power outages, and displacing over 5,000 residents. Emergency management agencies, first responders, utility companies, and volunteer organizations mobilized to respond.After Action Review (AAR) Objectives✅ Assess the effectiveness of early warning systems and
Cyber Intrusion – Responding to a Data Breach in a Financial InstitutionBackgroundOn September 8, 2024, a major financial institution experienced a ransomware attack, affecting 500,000 customer records. The attack originated through a phishing email, allowing hackers to encrypt files and demand a ransom.After Action Review (AAR) Objectives✅ Assess how the breach occurred and why detection
Pandemic Exercise – Enhancing Public Health PreparednessBackgroundOn April 12, 2024, a public health agency conducted a pandemic preparedness exercise, simulating an outbreak of a highly infectious respiratory virus. The exercise tested healthcare system resilience, public communication strategies, and emergency response coordination.After Action Review (AAR) Objectives✅ Evaluate healthcare surge capacity and response efficiency.✅ Identify supply chain
CASE STUDY:Communication Breakdown in Crisis ResponseCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND The Westfield Emergency Operations Center (EOC) [named changed for privacy] was activated following a major storm that caused widespread flooding and infrastructure damage. Several city departments, including Public Works, Police, Fire, and Emergency Medical Services (EMS), were called upon to coordinate the response. The EOC Manager,
CASE STUDY:Corporate Office Shelters in Place During HurricaneCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND Hurricane Wilma; South Florida (2005) – Category 2-3 Hurricane (at landfall) that caused massive flooding, structural damage and power outages. Nearly 90 people lost their lives.At the time of the storm a corporate office for a national company operated out of multiple building
CASE STUDY:Retail Chain Evacuates During Hurricane BACKGROUND Hurricane Katrina; New Orleans, LA (2005) – Category 3 Hurricane (at landfall) that caused the levees to break, flooding the city and forcing mass evacuations. Over 1800 people lost their lives.At the time of the storm a major office supply chain operated over 50 stores and a major
CASE STUDY:Leadership MicromanagementCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND The Browerville Fire Department has 24 stations so far in service to their growing community. The Browerville Chief has been under pressure by the city manager to maintain and in some cases lower costs to maximize the funds available for the city’s growth initiatives. DECISIONS MADE During the
CASE STUDY:Ego and Dysfunction at Community EventCopyright TEAM-Solutions.US All Rights Reserved The city manager directs the police department to develop a special event plan, with contingencies, for this fall’s parade and carnival. The police assemble their planning team consisting of: Two senior police officersTwo junior police officers“Jerry” from the Streets DepartmentThey cobble together a plan based on
CASE STUDY:The Origin of L.C.E.S. for FirefightersCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND Arizona, 1990: Six (6) firefighters died after being overrun in a wilderness fire attack. RESULTS In the After Action Review (AAR), the reviewers determined that opportunities were missed by the fire ground commanders to prevent many of the contributing factors that led to the responder loss of life. From