In 2005, during my USAR team’s response to Hurricane Katrina, we were repeatedly tasked – along with thousands of other responders – to blanket the submerged city to help those in need. Historically, most folks had always relied on street signs, good maps, and recognizable travel aids. However, all of those were underwater or not helpful

How to get from HERE to THERE?

Imagine spilling your milk (or any other unplanned event). Unpleasant, right?Questions That Leaders AskTo move on, Crisis Leaders seek answers to two separate but complementary questions: WHY (insight) andWHAT (action) WHY did it happen? Seeks insight into the disruption but does little to actually clean up the milk.Why is backward facing – looks at cause, effect and origin. Why is historic

Questions That Leaders Ask

Become a Better Presenter by Using These ‘4 Pillars of Adult Instruction’Based on 20+ years and 10,000+ adult students, find out what expert instructors do that makes them engaging, confident and in demand. SEND the REPORTI recently facilitated an exercise for some folks who were enrolled in their organization’s leadership development program. The more strategic

Teaching Tip: Tactics or Strategies?

Become a Better Presenter by Using These ‘4 Pillars of Adult Instruction’Based on 20+ years and 10,000+ adult students, find out what expert instructors do that makes them engaging, confident and in demand. SEND the REPORTConfession: I’ve abandoned the use of Microsoft PowerPoint for presentations. Mostly. Here’s the caveat … some of the courses I deliver are

Why I don’t Instruct with PowerPoint … and what I use instead

Improve your Leadership SkillsFree, 4-day email course”4 Things Successful Leaders Know & Do During a Crisis”ENROLL NOWWe’ve all been taxed with choices and opportunities beyond our ability to tackle them all: Holiday party invites, an extra piece of birthday cake, etc. The easy answer is to decline by saying “I can’t.” However, study’s show that people that

When a leader gets pulled in too many directions …

Case Study of the time, training (online and in-person), team fees, equipment, etc. How Much Does It Cost To Be A Search & Rescue Volunteer?

CASE STUDY: How Much Does It Cost To Be A Search & Rescue Volunteer?

Teams of all types succeed or fail based on the actions of the people leading them.  Click to learn what Peanuts and Soccer Teach us about Visionary Success.

What Peanuts and Soccer Teach us about Visionary Success

Quick—can you name a resilient organization? How about the local dry cleaner that trims its hours because they can’t find new staff? Nope. How about the plumber that loses approved vendor status because their jobs keep running late due to an unreliable truck constantly breaking down? Definitely not. Or the company that shuts down after the founder dies?

4 “What” Questions that Improve Resilience

“Sifting Folly” What a glorious phrase, eh? I was reading one of my favorite blogs (FarnamStreetBlog.com) and this phrase really got my attention. Partly for its eloquence but mostly for what it stands for. The topic was Albert Einstein and why he was so freaking smart. One reason, widely accepted, was his ability to quickly and effectively reduce complex

Simplifying the Complex by “Sifting Folly”

If you have kids, you’ve likely gone through the ritual of helping them grow out of peeing the bed. If you’re like me, one of the nightly edicts was “don’t pee the bed”.And more times than not, they pee the bed anyway.As far as ‘listening’ and ‘doing’ go, from the sentence “don’t pee the bed”

What Peeing The Bed Can Teach Us About Better Leadership