CASE STUDY: Ego and Dysfunction at Community Event

CASE STUDY:Ego and Dysfunction at Community EventCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND The city manager directs the police department to develop a special event plan, with contingencies, for this fall’s parade.   DECISIONS MADE The police assemble their planning team consisting of: Two senior police officersTwo junior police officers“Jerry” from the Streets DepartmentThey cobble together a plan […]

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CASE STUDY: The Origin of L.C.E.S. for Firefighters

LCES lookout

CASE STUDY:The Origin of L.C.E.S. for FirefightersCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND Arizona, 1990:  Six (6) firefighters died after being overrun in a wilderness fire attack. RESULTS In the After Action Review (AAR), the reviewers determined that opportunities were missed by the fire ground commanders to prevent many of the contributing factors that led to the responder loss of life.  From […]

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7 Types of Leaders During a Crisis

In the movies, the heroic leader is often seen charging at the enemy with their saber rattling and a fierce battle cry. Just like in real life, right? Uh, no.  Theater aside, success during a crisis requires a leader that can access different strengths at different times. Read on about the different leadership types in a crisis … and consider which ones you […]

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How to get from HERE to THERE?

In 2005, during my USAR team’s response to Hurricane Katrina, we were repeatedly tasked – along with thousands of other responders – to blanket the submerged city to help those in need. Historically, most folks had always relied on street signs, good maps, and recognizable travel aids. However, all of those were underwater or not helpful […]

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Questions That Leaders Ask

Mike McKenna_TEAM Solutions

Imagine spilling your milk (or any other unplanned event). Unpleasant, right?Questions That Leaders AskTo move on, Crisis Leaders seek answers to two separate but complementary questions: WHY (insight) andWHAT (action) WHY did it happen? Seeks insight into the disruption but does little to actually clean up the milk.Why is backward facing – looks at cause, effect and origin. Why is historic […]

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