Tornado Response – Lessons from an Emergency Management AARBackgroundOn May 10, 2024, a category EF-4 tornado tore through Springfield County, leaving widespread destruction, power outages, and displacing over 5,000 residents. Emergency management agencies, first responders, utility companies, and volunteer organizations mobilized to respond.After Action Review (AAR) Objectives✅ Assess the effectiveness of early warning systems and

CASE STUDY: AAR of Tornado Response

Cyber Intrusion – Responding to a Data Breach in a Financial InstitutionBackgroundOn September 8, 2024, a major financial institution experienced a ransomware attack, affecting 500,000 customer records. The attack originated through a phishing email, allowing hackers to encrypt files and demand a ransom.After Action Review (AAR) Objectives✅ Assess how the breach occurred and why detection

CASE STUDY: AAR of Cyber Intrusion

Pandemic Exercise – Enhancing Public Health PreparednessBackgroundOn April 12, 2024, a public health agency conducted a pandemic preparedness exercise, simulating an outbreak of a highly infectious respiratory virus. The exercise tested healthcare system resilience, public communication strategies, and emergency response coordination.After Action Review (AAR) Objectives✅ Evaluate healthcare surge capacity and response efficiency.✅ Identify supply chain

CASE STUDY: AAR of Pandemic Exercise

CASE STUDY:Communication Breakdown in Crisis ResponseCopyright TEAM-Solutions.US All Rights Reserved BACKGROUND The Westfield Emergency Operations Center (EOC) [named changed for privacy] was activated following a major storm that caused widespread flooding and infrastructure damage. Several city departments, including Public Works, Police, Fire, and Emergency Medical Services (EMS), were called upon to coordinate the response. The EOC Manager,

CASE STUDY: Communication Breakdown in Crisis Response

In today’s fast-paced and unpredictable world, leaders must navigate a complex web of risks. From financial instability to natural disasters, the ability to predict and manage these risks is paramount. Enter artificial intelligence (AI), a revolutionary tool that’s transforming how we foresee and mitigate future uncertainties. The AI Advantage in Risk Management Historically, predicting future

AI Revolutionizes Risk Management: Foresee & Mitigate Risks with Confidence

In a bustling city, nestled among towering skyscrapers and busy streets, two paths diverged within the walls of a prominent company: one led to management, and the other to leadership. Though both paths seemed similar, they diverged in their core essence, much like the roles they represented. The Path of Management Arthur, a diligent and

Management vs. Leadership: The Tale of Two Paths

Managers, parents, coaches, etc., at one time or another have faced a subordinate with a problem that needs solving. Here’s a helpful tip.

Leadership Tip: Obstacles v. Problems

Being a leader among leaders, we all have a unique opportunity to inspire and motivate those around us.   Whether managing a team, serving on a committee, or simply leading by example, our actions and attitude will impact those we work with.   So, to be a leader among leaders, focus on these three (3)

3 Steps to Becoming a Better Leader Among Leaders

If you’re a leader in an organization with customers who rely on your communication skills to be successful with your product or service, this message is for you: Know who is playing in your ballpark! The old baseball-related idiom refers to the proximity of being correct, being understood, or being accurate. If someone is trying

Which Ballpark are you in?

In 1905 an author named O. Henry published a short story called “The Gift of the Magi”.  Here’s the gist of it: Man and woman are in love, but poor. Man’s most valuable possession is his pocket watch, but not a chain on which to carry it. Woman’s most valuable possession is her long hair, but no combs

The Gift of Intent and Understanding; Part 1