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Hi, I'm Mike. I simplify and unify solutions for those committed to improving their response leadership during a crisis.

For over 20 years with over 10 thousand responders, I've dedicated myself and my business to improving the condition of response leaders like you in the private, public and volunteer sectors.

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Things I’m Writing About …

The Future of Training

What’s the future of training?  How long will professional instructors be relevant in front of a classroom? One could argue (me included) that: the personal touch of classroom instructor has no equal. it’s blasphemy to even suggest that a computer can do a better job of educating tomorrow’s leaders than the flesh and blood of […]

Why Your Definition of Span of Control is Wrong (and How to Fix It)

“No man can command more than 5 distinct bodies in the same theater of war.”   Napoleon I (1815) And so began our oft-repeated dictate on how many subordinates one supervisor can have.  If you’ve taken a FEMA course on how to manage an emergency response, you’ve heard this chant ad nauseam about span of control: […]

“It’ll Work Out” Plus 4 Other Lies People Tell

“It’ll Work Out!” (And other Lies People Tell) Have you worked with or for folks that like to use that saying?  I have too … and in nearly every case it means this:  “someone else will actually do the work while I say it’ll work out … and I’ll be proven right, again“. Here’s the truth folks, […]

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What They’re Saying