Get Mission-Ready in the EOC - Fast

Confident in 1 Hour. Certificate Included. Mission-Tested Training for Public & Private Sector Responders.

Emergency Operations Center team coordinating response operations in real-time.
Enroll in EOC Fundamentals

STEP 1 - “I’ve Been Assigned to an EOC…”

Everyone was new once. If you’ve been tasked with serving in an Emergency Operations Center (EOC), you don’t have to guess what to do.

Start with these two quick wins:

  • ✅ Download your Crisis Quick Start Checklist (included with the Quick Reference Guide).
  • ✅ Follow the simple path on this page to build confidence fast.

STEP 2 - What an EOC Actually Does

An EOC supports both planned events and unplanned crises by:

  • Preparing for emergencies
  • Planning for special events
  • Maintaining situational awareness
  • Coordinating resources
  • Supporting incident response teams

In short, an EOC’s role is to support and coordinate People, Things, and Information.

STEP 3 - The EOC Fundamentals Course

Your Foundation for EOC Success

📌 Online | Self-Paced | < 1 Hour | Certificate Included | 1 Year Access

What You’ll Learn:

  • EOC vs. ICP vs. Policy Roles
  • Functions of an EOC
  • Situational Awareness in Action
  • Information Management & Documentation
  • Demobilization & Recovery

Earn your certificate in under 1 hour - recognized across public and private sectors.

💡 Ideal for:

  • Anyone newly assigned to an EOC
  • Leaders preparing to oversee EOC operations
  • Public & private sector teams wanting a solid foundation

Investment: $34 (certificate included)

Enroll Now in EOC Fundamentals
“This course helped me walk into my first EOC with confidence.” — Public Safety Director

STEP 4 - Supporting Resources

Want to go further? 

Explore the documents and job aids that support effective EOC operations:

  • 7 Types of Leaders During a Crisis
  • Legacy of Leadership Key Takeaway Report
  • The RESPONSE LEADERSHIP SEQUENCE™ Quick Reference Guide
  • 10 Response Leadership Failures – and How to Fix Them
  • 5 Social Media Best Practices During a Crisis
  • Crisis Policy Group Considerations
  • The 80 Questions Reporters Ask During a Crisis
  • 7 Things You Must Do Before Evacuating a HealthCare Facility
  • The TEAM Solutions Wheel of Engagement™
  • AAR Readiness Checklist
  • Better Missions Using P.O.S.T.
  • Quick Start Guide to Crisis Response Leadership

All listed resources are immediately available in the Response Leadership Digital Essentials:

STEP 5 - Beyond the Basics: the TEAM Solutions Advantage

Other training exists - but here’s the difference:

Government Training (Free/Grant-Funded):

  • Inflexible, federalized curriculum
  • Travel and attendance requirements
  • Focused on compliance

TEAM Solutions Training:

  • Flexible, online and on-demand
  • Mission-tested, leadership-focused
  • Practical frameworks for real-world crises

Enroll Now in EOC Fundamentals

STEP 6 - Advanced EOC Development Services

Ready to strengthen your EOC capability? We offer:

  • Concept of Operations Design
  • EOC Setup & Policy Group Training
  • Online Training Plans
  • Facilitated Exercises
  • Refresher & Onboarding Programs
  • Crisis Leadership Coaching
Emergency Operations Center EOC Fundamentals

Every EOC starts with structure. TEAM Solutions helps you design, staff, and sustain yours.

Contact Us

STEP 7 - Free Resource

Response Leadership Sequence™ Quick Reference Guide

  • Bonus: Crisis Quick Start Checklist

Your roadmap for leading before, during, and after a crisis.

STEP 8 - Contact Form

“Let’s talk about your EOC needs.”

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