Four ways a hard conversation goes wrong. Which one is yours?

A free, two-minute diagnostic that names the pattern quietly costing you at work, and the exact part of the conversation to fix.   Based on the TEAM Solutions Difficult Conversations Lab™.

  • Answer eight real situations, honestly.
  • Get your pattern: Avoider, Cushioner, Defender, Hammer, or Balanced if you dodge all four.
  • See the exact phase of the conversation where yours breaks down.

Free.  Takes 2 minutes.




Built by Mike McKenna, founder of TEAM Solutions. Two decades in disaster response and corporate investigations.

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