Four ways a hard conversation goes wrong. Which one is yours?

A free, two-minute diagnostic that names the pattern quietly costing you at work, and the exact part of the conversation to fix.   Based on the TEAM Solutions Difficult Conversations Lab™.

  • Answer eight real situations, honestly.
  • Get your pattern: Avoider, Cushioner, Defender, Hammer, or Balanced if you dodge all four.
  • See the exact phase of the conversation where yours breaks down.

What each one means:

  1. Avoider - dodges the conversation entirely and hopes it resolves on its own. It doesn't.
  2. Cushioner - softens the message so much the actual point disappears with it.
  3. Defender - gets defensive the moment feedback starts, so nothing lands.
  4. Hammer - comes in too hard and too fast, the other person shuts down before you finish.

Take the diagnostic below to find yours. If it's a pattern, Difficult Conversations Lab or Founder's Ally fixes it.

Free.  Takes 2 minutes.




Built by Mike McKenna, founder of TEAM Solutions. Two decades in disaster response and corporate investigations.

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