​​​​Jeff Armentrout

Jeff Armentrout

Jeff Armentrout

Home

Charlotte, North Carolina

Then

C-5 Instructor / Aircraft Commander

Now

Vice Wing Commander; 302nd Airlift Wing; US Air Force (Ret.)

Contact

LinkedIn

Quote

"Training makes missions successful ..."


Why they're a Crisis Leader:

Jeff’s leadership roles have spanned the majority of his life. Really.

As an Eagle Scout, he served as a leader of other boy scouts both during meetings and during friction-filled campouts and long hikes.

As a cadet in the Air Force Academy, he served as a leader among his classmates and spent his off time leading treks up and down the Rocky Mountains on multiple day hikes and mountaineering trips.

As a mountaineer, he led himself and others to (and from) the highest peak in North America (Mount McKinley) and returned with nary a scratch.

As an officer in the Air Force, Jeff has flown and commanded missions critical to our nation’s defense.

As an expert in aircraft ergonomics, he led improvement efforts to make the piloting some of the world’s most complex machines a little bit more user-friendly.

As an international commercial pilot, Jeff routinely makes leadership decisions that instantly impact the 100’s of passengers in his charge.

Did I learn this from my short interview with Jeff? No. I’ve known Jeff Armentrout since junior high (we also earned our Eagle Scout rank on the same day).

Not only is he one of my oldest friends, but he is one of the first people I wanted to speak to when I first started this interview project.

Read on, and you’ll see why.


#1 "What is a Crisis Leader?"

Click to read a transcript of the answer "What is a Crisis Leader?"


#2 "What's an example when you relied on your own Crisis Leadership?"

Part 1 of 2:

Click to read a transcript of the answer to answer 1 of 2 of "What's an example when you relied on your own Crisis Leadership?"

Part 2 of 2:

Click to read a transcript of the answer to answer 2 of 2 of "What's an example when you relied on your own Crisis Leadership?"


#3 "What do you know now that you wish you knew then?"

Click to read a transcript of the answer "What do you know now that you wish you knew then?"


#4 "What advice would you give someone who wants to improve their own Crisis Leadership?"

Click to read a transcript of the answer "What advice would you give someone who wants to improve their own Crisis Leadership?"


#5 "Who is a Crisis Leader that influenced your career?"

Click to read a transcript of the answer "Who is a crisis leader that influenced your career?"


Key Takeaways:

  • You don’t have to know it all and you don’t have to do it all
  • Empower your team
  • Be the calm in the storm
  • Train like you fight
  • Don’t fear failure, that’s where learning occurs
  • Embrace continuous learning
  • Rely on checklists
  • Training makes missions successful
  • ETA: Empower, Trust, Accountable
  • Remove barrier for others
  • Practice your skillset so that you’re not caught off guard
  • Communication is vital to have a common operating picture
  • Trust your people to do their job
  • Preparation is key to avoid a crisis
  • Delegate 
  • Lean on the expertise within your team

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