​​​​Greg West

Greg West

Greg West

Home

Newbury Park, California

Then

Asst Chief; Los Angeles Fire Dept.

Now

Adjunct Instructor

Quote

"Never stop learning ..."


Why they're a Crisis Leader:

I’ve worked alongside Greg teaching some courses, and his classroom presence is admirable. Almost every student leans forward on their elbows, waiting for the next nugget to be shared.

When you read his interview, you’ll see why.

Greg has always made time to lend an ear, offer feedback, or be of service. And always with focus, attention, and a smile on his face. Greg is the consummate leader and the boss we all wish we had at least once in our career.

Greg’s stories will have you on the edge of your chair. You’ll feel almost every emotion hearing his experiences as a crisis leader. And you’ll see why so many people have such unabated respect for Greg West.

You’ll also hear the reverence he has for the leaders that he looks up to, a true testament to the ‘paying it forward’ theme that is part of his character.

I had the opportunity to drive with Greg through some of his former response districts in Los Angeles not long ago. It was clear that he left a positive legacy in that fire department and city, and it’s an honor to include him in this interview project.


#1 "What is a Crisis Leader?"

Click to read a transcript of the answer "What is a Crisis Leader?"


#2 "What's an example when you relied on your own Crisis Leadership?"

Click to read a transcript of the answer "What's an example when you relied on your own Crisis Leadership?"


#3 "What do you know now that you wish you knew then?"

Click to read a transcript of the answer "What do you know now that you wish you knew then?"


#4 "What advice would you give someone who wants to improve their own Crisis Leadership?"

Click to read a transcript of the answer "What advice would you give someone who wants to improve their own Crisis Leadership?"


#5 "Who is a Crisis Leader that influenced your career?"

Click to read a transcript of the answer "Who is a crisis leader that influenced your career?"


Key Takeaways:

  • Great leaders are also great listeners
  •  Be ready to change direction when better information is available
  • Lead from the front
  • Be technically competent at your job
  • Build repeatable systems to increase operational efficiency
  • Never stop learning
  • Be creative when engaging your subordinates
  • Do the right thing, always
  • Analyze your mistakes and share the results to reduce a recurrence
  • The higher you go in rank, the more of a coward you should become
  • Demonstrate confidence and your subordinates will feel confident
  • Always look for new and better ways to get things done

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