Disaster Response

re·sponse (rəˈspäns) noun; a reaction to something.

Of course you don’t need me to read a dictionary to you for you to know what “response” means.  Especially disaster response.

I share this simple definition as a reminder and an acknowledgment that whether you serve part time on a business continuity team, full time as a firefighter or anywhere in between … you are a responder.

It’s why during a crisis … ‘they’ go that way … and we go this way.  Towards the incident.

As I tell my students … if it weren’t for people like them (victims and non-participants of all kinds of disasters) … then there wouldn’t be people like us.

These disaster response resources are designed with you in mind.

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  1. My #1 most downloaded disaster response item, SAR Pocket Card.  And it’s free!: CLICK HERE –>   Search and Rescue Pocket Card
  2. For those needing to improve their initial disaster damage assessment skills: CLICK HERE –>  Preliminary Damage Assessment Pocket Card 





The 2 Evacuation Rules Responders Must Know

Each year, somewhere in our viewing area, we see a similar story play out: “Mass flooding forces mass evacuations”“Tornado destroys homes, residents have nowhere to go” The media usually has a narrative: ‘people are in danger and need to be evacuated!’ But sometimes the media has a different narrative: ‘people are being forced to evacuate […]

Posted in EVACUATE, LEAD, RESPONSE | Leave a comment

Criticize with Care – How to get action instead of acrimony

Ever notice that criticism gets a bad rap, generally speaking? Not the “you’re ugly and your mother dresses you funny” kind, but the constructive kind that portends to improve performance. The problem is that when the criticism isn’t received as constructive, there’s no incentive for the desired improvement to occur. And the whole concept is […]

Posted in INSTRUCTION, LEAD, RESPONSE, TEAM | Leave a comment

SITREP Your Way to Greater Success

Ever experience this? Question: “Hi, Honey, welcome home. Please tell me about your day?” Reply: “It was fine. The boss was in a grumpy mood. Had lunch with the team at work. Closed the Penske sale. Planned a big conference call for tomorrow. How about your day?” Sounds like a 1950’s sitcom, right? Perhaps. But […]

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How Leaders Quickly & Effectively Improve 2-way Communication

Are you a responder who wants to transform from a good communicator to a great communicator? Great response leaders are defined by several traits … with “great communicator” being near the top of the list. True … but communicating information is also a 2-way street. The listener must also reply in a comprehensive way for […]

Posted in EVACUATE, INSTRUCTION, LEAD, RESPONSE, TEAM | Tagged | Leave a comment

Building Trust By Doing 1 Simple Thing

Having someone’s trust is kind of like having a winning lottery ticket … either you have it, or you don’t. Here’s a simple jump start to building trust, especially when you’re new to the team: Win! Yep, find a few simple and quantifiable problems that are currently impacting your team and solve it. Example: Stopping […]

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